Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This job is responsible for supporting analytical work efforts for various projects within a Line of Business or business discipline. Key responsibilities include leveraging databases to acquire client and performance data, transforming extracted data into meaningful insights and trends, and delivering those insights to leaders to make complex business decisions. Job expectations include working with business partners to understand, coordinate, and deliver agreed upon priorities while communicating complex data outputs and delivering the appropriate summary and data required. Responsibilities: * Supports the extraction of data using a variety of a programming languages, such as SQL, SAS, Python, or Spark/Scala, and applies knowledge of relational and non-relational database systems housed on both on-premise and off-premise (hybrid) platforms * Connects provisioned data across multiple sources and performs necessary transformations utilizing both technical, business, and process knowledge to transform data into meaningful values and insights * Performs quantitative techniques and analysis on customer, transaction, and performance data with the guidance from other analysts and supervisors, based on questions provided by business partners, and provides actionable insights for business partners to make informed decisions. * Follows requirements developed by other analysts and supervisors to perform required research, analytics, and exploration on appropriate and accurate data sources to provide appropriate deliverables * Communicates complex subjects in a simple and engaging manner to non-technical and technical business partners using software such as Power Point, Word, Excel, and Tableau * Assists with conducting quality comparison checks on analysis output and escalates data inconsistencies, gaps, or issues to leadership * Follows quality workflow process and documentation requirements to adhere to standards and provide business continuity * Extracts, transforms, and delivers accurate complaints data from SQL databases tailored to meet the specific reporting needs of business partners, including the creation of datasets for tableau and Excel Reports * Works closely with other developers and business partners to understand data requirements, ensuring that the data they provide is aligned with business objectives Skills: * Business Analytics * Data Mining * Data and Trend Analysis * Analytical Thinking * Business Intelligence * Data Quality Management * Data Visualization * Application Development * Business Acumen * Continuous Improvement * Innovative Thinking * Quality Assurance * Innovative Thinking * Quality Assurance Required Qualifications: * Extensive experience writing and optimizing complex SQL queries for data extraction * Strong background in managing, structuring, and transforming data to meet the reporting needs of business partners, with a focus on data accuracy and efficiency * Proven ability to work closely with other developers, business partners and stakeholders to understand requirements and translate them into actionable data outputs * Demonstrated ability to troubleshoot complex data issues and optimize query performance in a high demand environment Shift: 1st shift (United States of America) Hours Per Week: 40