petvet care centers
receptionistseattle,wa98113
Posted
2 days ago
To see more jobs like this as they come available
Visit the Career page to search more jobs now
Scroll to the bottom to apply
Location -
seattle, wa
Job Description
(click to see jobs for roles related to this one)
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.
Essential Functions:
* Provides excellent customer service in-person, over the phone, and during high-stress situations.
* Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
* Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
* Assists with medication pickups, inquiries, and provides information about services and products.
* Inputs and manages data in practice management software, including billing and accounts.
* Assists with retail sales, weighing pets, processing faxes, and maintaining records.
* Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.
Qualifications:
* High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
* Knowledge of clerical procedures and ability to organize files and records
* Excellent customer service skills, providing courteous and prompt assistance
* Accurate cash handling and cashiering abilities
* Strong multitasking skills with attention to detail
* Flexibility in scheduling, including weekends and holidays
* Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds
Schedule:
* 8-hour shift, 10-hour shift
* Day shift, Evening Shift
* Saturday availability
PetVet Care Centers, Inc. is one of the nation's leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.
Use the apply button below to start the application on our partner site.
Apply on employer site
Find more jobs like this using our Career Search Tool.
Need help with your career search including preparing your resume, networking, company research or even figuring out what kind of job you want? Check out our other career resources.
Need help finding more jobs that might be a good fit for your experience?Click here to evaluate your fit across all the roles on our site at once