* Identifies customer needs and solutions, and implements them within the scope of authority as by evidenced by listening to customer's reality, without providing excuses, in a courteous and respectful manner. When confronted with an unfamiliar situation, takes time to learn from the experience. * Experience with Microsoft Exchange * Experience virtualization strategy, design, implementation and maintenance using VMware vSphere 5.x servers and clusters including vCenter. * Knowledgeable of with Active Directory, DNS, DHCP, and DFS * Work with systems administrators to plan effective support for Microsoft Windows server software and hardware. * Able to deploy GPO using best practice architecture. * Hospital Experience necessary * Gather intelligence from corporate executives and middle managers about needs and future growth * Provides high quality customer service to achieve established customer satisfaction goals. * Provide support for all Microsoft Windows Servers; respond to other teams' requests, questions and trouble reports. * Install and maintain operating systems, utilities and application software on complex multi-vendor hardware and OS. * Troubleshoot hardware failures, OS crashes and urgent support for application, analysis of performance issues and all hardware and OS exceptions. * Monitor system status which consists of checking the status of CPU, memory and space usage; check I/O and other status data with monitoring tool; code for shell of administration and monitoring running status of applications * Provide 24 x 7 on call support and on site for major issues. * Must be able to work during non-standard business hours and weekends.