ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world's leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon. As a US CS Portfolio Management Program Manager, you will be responsible for ensuring successful delivery and execution of projects in order to meet operational objectives and to support the US Customer Support Organization and accomplish ASML business priorities and customer commitments. Role and responsibilities The Program Manager role resides within the US regional support organization. The key responsibilities of this role are listed below: * Responsible for preparing successful implementation plans and/or deployments to a site and ensure issues are removed or escalated in a timely fashion * Ensure project teams are initiated and prepared for project activities, help set them up for success from the beginning * Ensure leaders and regional champions are aligned by means of management reporting and regular interaction, with support of the project sponsors, key stakeholders, and input from site leaders * Provide updates on progress of project activities, removing barriers and escalating issues as needed * Ensure project teams follow project plan, processes and methodologies * Ensure all program/project solutions are assessed on safety and in such drive towards a culture of safety first * Ensure that you are the representative towards both; the operational teams within the region (your customers) and the CS central teams at headquarters - a key aspect to success for you is to keep the various stakeholders informed and aligned * Provide clear progress reporting as our team is responsible for programs and projects within the region from intake till closure * Optimize communication with continental and international co-operation * Implement and improve policies, processes, data base management and administrative control within the region * Oversee processes, guide initiatives and steer the project team members toward the achievement of goals * Provide analytics and utilize problem-solving techniques * Observe and respond to people and situations and interact with others encountered in the course of work * Identify bottlenecks and drive improvements * Deliver results through ownership and accountability * Establish and maintain cooperative working relationships with manager, co-workers and customer Education and experience * Position requires a BS degree, preferably in an engineering field or management, or equivalent experience. * 3+ years of experience in Leadership positions is preferred. * Experience managing Programs and Projects is required - Project Management certification preferred. Skills Working at the cutting edge of tech, you'll always have new challenges and new problems to solve - and working together is the only way to do that. You won't work in a silo. Instead, you'll be part of a creative, dynamic work environment where you'll collaborate with supportive colleagues. There is always space for creative and unique points of view. You'll have the flexibility and trust to choose how best to tackle tasks and solve problems. To thrive in this job, you'll need the following skills: * Can observe and respond to people and situations and interact with others encountered in the course of work. * Can learn and apply new information or skills. * Must be able to read and interpret data, information, and documents. * Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism. * Ability to complete assignments with attention to detail and high degree of accuracy. * Proven ability to perform effectively in a demanding environment with changing workloads and deadlines. * Result driven-demonstrate ownership and accountability. * Identifies bottlenecks and drives improvements. * Work independently or as part of a team and follow through on assignments with minimal supervision. * Demonstrate open, clear, concise and professional communication. * Ability to establish and maintain cooperative working relationships with manager, co-workers and customer. * Work according to a strict set of procedures within the provided timelines. * Ability to oversee processes, guide initiatives and steer the project team members toward the achievement of goals. * Ability to inspire and motivate individuals and teams. * Strong Communication & Presentation skills-communicates clearly and convincingly. * Excellent time management and delegation skills. * Ability to prioritize and organize actions effectively and efficiently. * Advanced project and program management skills. * Self-starter that shows high drive, creativity, ambition and accountability. * Advanced analytic and problem solving skills, pays attention to detail and produces work that meets high quality standards. Other information This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology. Role within Office Responsibilities: * Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus. * Occasionally lift and/or move up to 20 pounds. * May require travel dependent on business needs. * Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. * The environment generally is moderate in temperature and noise level. Additional Information: * Position requires up to 25% travel, and the willingness to work extended hours including nights, weekends, and holidays. * Valid driver's license and passport required. * Ability to travel in US and internationally. EOE AA M/F/Veteran/Disability Need to know more about applying for a job at ASML? Read our frequently asked questions. This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology. Diversity and inclusion ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions. Request an Accommodation ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to USHRServiceCenter@asml.com to initiate the company's reasonable accommodation process. Please note: This email address is solely intended to provide a method for applicants to initiate ASML's process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.