Introduction Do you have the career opportunities as a(an) Office Coordinator you want with your current employer? We have an exciting opportunity for you to join St. David's North Austin Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare. Benefits St. David's North Austin Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: * Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. * Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. * Free counseling services and resources for emotional, physical and financial wellbeing * 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) * Employee Stock Purchase Plan with 10% off HCA Healthcare stock * Family support through fertility and family building benefits with Progyny and adoption assistance. * Referral services for child, elder and pet care, home and auto repair, event planning and more * Consumer discounts through Abenity and Consumer Discounts * Retirement readiness, rollover assistance services and preferred banking partnerships * Education assistance (tuition, student loan, certification support, dependent scholarships) * Colleague recognition program * Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) * Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Office Coordinator where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! Job Summary and Qualifications Coordinates customer registration with registrar. Documents customer registration time and registrar that assists customer. Directs customer to appropriate department and finds transportation to department if customer needs assistance. Communicates delays with customer. Communicates delays or any relevant information to departments. Makes scheduled visits to ancillary departments to ensure further customer satisfaction. Places and maintains Admissions tracker. Responsible for mailing checks for the facility. Participates in providing patient specific care standards as directed, and follows service excellence standards to ensure high levels of patient satisfaction. * Provides assistance, guidance and direction to patients, visitors and physicians. * Greets patients, physicians and visitors in a professional manner using AIDET * Assures that patients are tended to by informing specific departments of their arrival. * Enter patient onto Meditech tracker. * Prepares patient so that exams can be completed by other staff members. * Provides support to clerical positions and performs clerical functions when necessary. * Assists physician/staff * Provides back-up when needed to registration * Answers all incoming phone calls in a courteous and professional manner * Distributes phone calls as necessary * Takes messages accurately and distributes as required * Faxes reports when requested * Employee's conduct must reflect the Company's values and a commitment to the Code of Conduct ethics and compliance program. * Coordinates customer registration accurately within fifteen (15) minutes. * Interviews patients and/or relative for relevant customer information to assist in destination of customer. * Monitors customer visit, by coordinating customer arrival to department is timely. Once customer is in department, informs appropriate staff of patient's arrival. * Makes appropriate documentation in associated charting systems * Escorts patients to appropriate waiting areas. * Maintains a thorough knowledge of hospital computer system. * Chaperones patients when necessary * Logs in to ED and PACS systems * Maintains patient logs * Submits necessary reports to patient Medical Record. * Scanning of documentation to electronic file. * Maintains files for North Austin Maternal Fetal Medicine * Ensures the lobby is stocked with snacks, magazines, and kept neat and tidy. * Assists children in the room when necessary * Schedules follow up appointments * Employee's conduct must reflect the Company's values and a commitment to the Code of Conduct ethics and compliance program. * Employee reflects SDH Service Excellence standards in every interaction. * Other duties as assigned. Required: High school diploma or equivalent OR proof of enrollment in or graduate of accredited university. Preferred: Computer skills. Previous clerical experience in the hospital, front office, or medical billing office; knowledge of medical terminology. St. David's North Austin Medical Center is a multi-specialty hospital in Texas with more than 360 beds. The facility is home to St. David's Children's Hospital, St. David's Women's Center of Texas featuring a Level III NICU, a Kidney Transplant Center, and the Texas Institute for Robotic Surgery. Additional services offered at this medical center include 24-hour emergency care, heart and vascular care, neurology and neurosurgery, rehabilitation services, and inpatient and outpatient surgery. St. David's North Austin Medical Center is part of St. David's HealthCare, which is one of the largest healthcare systems in Texas and the third-largest employer in the Austin area. St. David's HealthCare was formed through a unique partnership between HCA Healthcare and two local non-profits - St. David's Foundation and Georgetown Health Foundation. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Office Coordinator opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.