What you'll bring to the team... * Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client retention, and offer additional products and services * Provide clients with IRS support * Support office priorities through teamwork and collaboration * Grow your tax expertise Your Expertise: * Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course1 * Experience working in a fast-paced environment * Comfort working with virtual tools - video, phone and chat * Ability to effectively communicate in person, via phone and in writing * Must meet all other IRS and applicable state requirements * High school diploma / equivalent or higher