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Job Description

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At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. The Web Content Manager is responsible for publishing, managing and optimizing the digital content offered through UHCprovider.com using the Adobe Experience Manager (AEM) Content Management System. This role accepts requests from several sources and manages competing deadlines. In addition to the technical skills required to author within a CMS, the Web Content Author also has a firm understanding of the overall digital landscape, experience in implementing best practices for web content and acts as an advocate for our end users to create an experience that is simple and intuitive. This role works with a wide variety of business partners and may be asked to coach requestors on how to better meet their objectives within the channel. A friendly demeanor and strong communication skills are essential. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: * Assist in the maintenance and optimization of digital content, putting care provider needs first, advocating on their behalf for the best possible experience through existing digital channels * Responsible for the functional testing and accuracy of content updates completed * May be asked to assist with investigation of occasional technical bugs * Partners actively with the Analytics and Optimization team to identify important insights, create success metrics and find opportunities to leverage multi-variate testing and personalization to improve user experience * Establishes and maintains effective relationships with business partners and subject matter experts * Available to support additional digital or marketing projects as needed * Ensure WCAG Level AA compliance for all HTML content experiences on UHCprovider.com * Collaborate and offer expert digital content strategy counsel to key stakeholders * Serves as a resource to others You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * 1+ years project management experience within a matrix organization * 1+ years of experience with digital marketing * 1+ years experiencing managing and prioritizing several deliverables * 1+ years of experience with Adobe Experience Manager (AEM) Preferred Qualifications: * 2+ years of marketing experience * 2+ years of professional writing and editing experience * Experience with Photoshop and PowerPoint * Experience authoring within a CMS * Firm understanding of the overall digital landscape * Experience in implementing best practices for web content and acts as an advocate for our end users to create an experience that is simple and intuitive * Experience working with a wide variety of business partners and may be asked to coach requestors on how to better meet their objectives within the channel * Solid communication skills * All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for this role is $58,300 to $114,300 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO

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