Plans and administers the City's tax compliance functions and assists in planning and directing all other work of the Income Tax Division.  Works under the policy direction of the Tax Commissioner with responsibility to share in the overall direction of the division. Assists in directing the establishing of accounts, preauditing of payments and forms, auditing of refunds and the establishment and maintenance of manual and computerized record and processing systems.  Personally directs and supervises compliance staff in the collection of delinquent accounts and develops programs to identify non-filers.  Plans and conducts the tax-auditing program based on state tax return data.  Designs, develops and implements computerized record and financial systems for use in the City's Income Tax Division.  Serves as liaison between users and IT staff to determine needs, train staff and resolve problems.  Authorizes mandatory appearance of non-compliant taxpayers via citations and subpoenas.  Interprets provisions of the City income tax ordinance and recommends action pertaining to individual taxpayer situations and recommends procedural updates based on changes in state or federal tax law.  Conducts frequent reviews and recommends revision as needed to all tax forms.  Coordinates division requirements with data processing for production of all tax reports.  Participates in meetings, conferences, and seminars on taxation matters.  Serves as acting division head in the absence of the Tax Commissioner.  Performs related work as required. Graduation from an accredited college or university with a baccalaureate degree and a minimum of three years of supervisory or advanced level professional paid experience in income tax administration, finance, accounting, budgeting or auditing operations. Knowledge of the provisions of the City of Akron income tax ordinance and other municipal, state and federal law and regulations.  Knowledge of the principles, theory, and practices of various financial systems and operations.  Knowledge of the use of microcomputers and business and specialized software in municipal taxation operations.  Knowledge of relational database concepts, uses and design. Ability to plan, organize and administer an office staff engaged in municipal income tax operations and related manual and computerized record processing.  Ability to deal effectively with taxpayers and municipal, state and federal officials. List of essential job functions available upon request. This is a classified position.   This is a Non-Competitive examination.  Candidates who meet the qualifications and requirements listed in the announcement will be considered to interview for this position.      Candidates must meet the qualifications and requirements listed in the announcement at the time of examination and at the time of appointment. Since this examination is posted on a combined basis, two separate eligibility lists will be generated with promotional candidates considered before open candidates. RESIDENCY:  Candidates who have been resident citizens within the corporate limits of the City of Akron for at least one year immediately prior to the examination and who continue to reside within the corporate limits of the City of Akron throughout the remainder of the selection process will have 5 points added to their passing grades.  VETERANS: A veteran of the Armed Forces of the United States, honorably discharged from active duty, desiring a bonus of 5 points added to his/her passing grade, must submit proof of discharge in the form of a DD-214 with application. NOTE:  YOU ARE RESPONSIBLE FOR CHECKING YOUR APPLICATION STATUS THROUGHOUT THE STEPS IN THE SELECTION PROCESS BY VIEWING YOUR GOVERNMENTJOBS.COM ACCOUNT.  IF YOU HAVE ANY QUESTIONS OR ARE UNABLE TO CHECK YOUR STATUS ON LINE, YOU MAY CALL THE DEPARTMENT OF HUMAN RESOURCES AT 330-375-2720.   Email correspondence generated from our system will be sent from info@governmentjobs.com.  To ensure you receive important communication from our office, be sure to make this address a safe sender. EQUAL OPPORTUNITY EMPLOYER The City of Akron is committed to fostering a diverse and inclusive workforce, which includes building an environment that respects the individual, promotes innovation and offers opportunities for all employees to develop to their full potential. A diverse workforce helps the City realize its full potential. The City benefits from the creativity and innovation that results when people with different experiences, perspectives, and cultural backgrounds work together. In compliance with Title VII of the Civil Rights Act of 1964 (Title VII), the Americans with Disabilities Act (ADA), the Fair Labor Standards Act (FLSA), and the National Labor Relations Act (NLRA), the City is committed to providing equal employment opportunities for all individuals regardless of race, color, ancestry, national origin, language, religion, citizenship status, sex, age, marital status, sexual preference or orientation, gender identity/expression, military/veteran status, disability, genetic information, membership in a collective bargaining unit, status with regard to public assistance, or political affiliation. The City adheres to these policies in both our hiring and employment practices. Applicants are required to meet the minimum qualifications for the position with or without an accommodation.  If you are a qualified applicant with a disability, please notify the Department of Human Resources at least one week prior to testing if requesting a reasonable accommodation for the testing process.   The City of Akron is committed to protecting the safety, health and well-being of all employees in our workplace and providing the community with the highest quality municipal services possible.  Alcohol, marijuana, and drug abuse in the workplace pose a significant threat to these goals.  In furtherance of its goal to maintain a drug and alcohol-free workplace, the City conducts pre-employment drug screening for illegal drugs, marijuana, and the illegal, unauthorized use, or intentional misuse of prescription drugs.  Any candidate who tests positive for marijuana or the illegal use of drugs will not be hired.