Microsoft Silicon and Cloud Hardware Infrastructure Engineering (SCHIE) is the team behind Microsoft's expanding Cloud Infrastructure and responsible for powering Microsoft's "Intelligent Cloud" mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Skype, OneDrive and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for passionate engineers to help achieve that mission. As Microsoft's cloud business continues to grow the ability to deploy new offerings and HW infrastructure on time, in high volume with high quality and lowest cost is of paramount importance. We are looking for a Senior Technical Program Manager to join our Azure Hardware Diagnostics and Telemetry Services (HDTS) team to deliver GPU and AI Accelerator hardware manageability solutions. In partnership with Azure HPC and HDTS, we are on a mission to deliver the hardware, software, services, and infrastructure roadmap that enables our users to run workloads in Azure - high-performance computing simulations, AI, machine learning training and inferencing experiences. Together, we are responsible for providing Azure customers with supercomputer-class capabilities to accelerate their research, drive competitive differentiation, and finding answers to some of the most difficult questions of science and industry, and enabling Microsoft's AI initiatives like Copilot and Azure Open AI services. You will help us define and develop tactical and strategic solutions to meet the immediate and long-term needs of our services that form a critical part of Azure infrastructure. You will be our liaison to internal teams and external partners including silicon suppliers, ODMs, and systems integrators. You communicate Microsoft Azure requirements to our external partners, as well as coordinate collaborative efforts with various internal Azure Engineering teams. You have effective communication skills to drive programs with multiple internal/external partners teams located in different geographical regions worldwide. You have a good understanding of hardware, firmware, diagnostics, telemetry, HW/SW quality, the ability to apply these fundamentals to cloud-readiness, and passion for creating products that customers love. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Required Qualifications: * Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development * OR equivalent experience. * 2+ years experience managing cross-functional and/or cross-team projects. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: * Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, or product development * OR equivalent experience. * 6+ years experience in engineering, product/technical program management, data analysis, or product development * Managing cross-functional and/or cross-team projects. * Experience in management of complex cross-group, cross-business, cross-disciplinary projects * Experience with data center engineering infrastructure and New Product Introduction (NPI) from bring-up to decommissioning * Familiarity with Failure Mode Effect Analysis (FMEA), fault domains, and fault risk avoidance and mitigation strategies. * Knowledge of building software services at scale automation * Track record in working with Silicon vendors (CPU, SoC, FPGA, GPU, etc.) * Ability to deal with ambiguity, prioritize multiple strategic and tactical options, and drive issues to closure with a high bar on quality * Effective communication and interpersonal skills Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay Microsoft will accept applications for the role until August 23, 2024. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. #SCHIE * As a Senior Technical PM, you will work with the engineering team and partners to extend our Diagnostics portfolio to define, deliver, and sustain GPU and Accelerator diagnostics across the Azure fleet. * Drive business critical objective and key result to improve Azure's Diagnostics and Telemetry metrics. A measurement that ensures Hardware Diagnostics signals have unambiguous root causes, and clear repair actions for data center operations teams to resolve hardware issues and get capacity back to production. * Work with our HW New Program Initiative (NPI) teams on new GPU / AI accelerator programs to ensure our Diagnostics and Telemetry development, validation and are ahead of program Time To Market milestones. * In addition to driving NPI development, this TPM is expected to drive strategy for long term fleet sustainability of Hardware Diagnostics workflows across organizational teams. * Define and develop vendor agnostic requirements that powers Azure through active engagement with internal/external partners. * Microsoft is leading the way in building standardized requirements and process with key partners in the hardware industry. You will partner with other TPMs, Architects, and engineering managers to drive this standardization within Microsoft and across the silicon industry. * Drive development teams to deliver features by agile execution across sprints, backlogs, milestones, and lead continuous planning efforts based on in-fleet diagnostics data for improvements to hardware diagnostics. Base level responsibilities * Develop requirement specs and PM functional specs for new features * Manage semester planning, engineering sprint and backlog with Engineering teams * Work with external partners (Silicon Vendors, ODM, OEM, etc.) to drive Microsoft Azure requirement and coordinate development efforts with different Azure and Microsoft Engineering teams * Responsible for bringing in systematic SW/FW development practice to the team * Communicate with multiple internal/external partners teams located in different places in the world to drive programs. * Embody our Culture & Values