Program Assistant I - Student Counseling Center Bookmark this Posting Print Preview | Apply for this Job Posting Details Posting Details Logo Institution The University of South Dakota Working Title Program Assistant I - Student Counseling Center Posting Number CSA02153P Department USD-Counseling Physical Location of Position (City) Vermillion Posting Text This position will assist the supervisor with the coordination of information processes to meet the needs of the facility. * Recommend changes to provide for maximum reimbursement of services provided to clients to supervisor; * Coordinate standards for consistent record keeping and process improvement with supervisor; * Create and maintain documentation manuals based upon approved policies and practices of the SCC; * Review office practices and make recommendations to supervisor; * Provide training for incoming staff regarding office practices; * Maintain records and appointment schedules according to established policy to ensure accuracy, security, privacy and confidentiality; * Refer to state and federal regulations pertaining to proper retention and destructions of records data and provide data to supervisor for yearly maintenance and destruction of records; * Organize and store data in an easily retrievable forms in both digital/data and paper copy according to state and federal mandate; * Ensure accuracy and completion of documentation of services provided to ensure reimbursement of services; * Ensure proper documentation exists to support the medical/clinical necessity of billable services; * Ensure each work-station within the center has up-to-date forms and processes consistent with center policy and best practices Position requires: * Strong administrative and office skills * Experience with standard office software, especially databases and calendar/scheduling software * Knowledge of bookkeeping and/or billing * Strong customer service skills * Ability to communicate effectively in oral and written form * Ability to work effectively with diverse people * Ability to handle stressful situations * Ability to maintain strict confidentiality * Ability to maintain accurate records and files, both manual and electronic * Ability to work independently Posting Date 09/12/2024 Closing Date Open Until Filled Yes First Consideration Date 09/19/2024 Advertised Salary Duration of the Term 12 months If Other, describe duration Appointment Percent 100 Work Hours 8-5 Typical Hours Worked Per Week Appointment Type Regular Scope of Search External (includes Internal) If internal, define scope of search This position requires No Requirement If other, please indicate Department Description and Cultural Expectations USD is committed to fostering a dynamic and welcoming working and learning environment for all. USD provides equal employment opportunities to all employees and applicants for employment without regard to ideological, political, or sectarian opinions or perspectives; or race, color, creed, religion, sex, ancestry, disability, national origin or any other factor protected by applicable federal, state, or local laws. USD is committed to the principles of free expression and encourages the timely and rational discussion of topics in an environment that is intellectually and ideologically diverse. Equal Employment Opportunity Statement Contact Information Working Conditions Cognitive Requirements Please check the appropriate response that describe the cognitive requirements for this position. Analyzing, Comprehend, Frequent Change, Intense Customer Interaction, Memory, Multiple Priorities, Multiple Stimuli, Pace-fast, Reading, Reasoning, Verbal Communication, Written Communication Protective Clothing/Equipment Please check the appropriate response for this position's use of the following protective clothing or equipment. If other protection is used please identify Physical Requirements Please designate the physical requirements of this position Carrying, Fine Finger Manipulation (keyboarding, pipefitting, bench work, etc), Grasping, Lifting light, Pushing/Pulling, Reaching, Repetitive Motion, Sitting for sustained periods of time, Use Both Hands, Wrist Movement (twisting or rotating) Describe any of the conditions selected Sensory Requirements Please check the appropriate response that describe the sensory requirements for this position. Hearing, Speaking, Vision (With and without corrective lenses) Working Conditions & Exposures Working Conditions or Exposures (or potential exposures) that this position may encounter during the course of the work day. Please describe, in more detail, any of the conditions checked above Working Environment Check the appropriate box(es) that best describes the environment in which the primary function of the position is performed. Office Environment If you have indicated Other Environment, if work tasks involve one or more of the above, or if further explanation is necessary, please use the space provided. Supplemental Questions Required fields are indicated with an asterisk (*). Documents Needed to Apply Required Documents Optional Documents * Resume * Cover Letter * Other * Reference List