JobID: 210557201 Category: Product Management JobSchedule: Full time Posted Date: 2024-09-12T22:23:38+00:00 JobShift: Base Pay/Salary: Jersey City,NJ $118,750.00-$200,000.00; Palo Alto,CA $118,750.00-$200,000.00 You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Small Business Digital Onboarding, Commercial and Investment Bank, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. The SMB Digital Onboarding team is responsible for building out a streamlined onboarding, KYC and client outreach platform and processes to reduce friction and time to market for payments products. As the Payments - Digital Onboarding team, we are instrumental in digital experiences to support onboarding journeys for Payments clients, we have the ability to make immediate and long-lasting impacts to support our clients and their journey through their lifecycle with JP Morgan Chase. Job responsibilities * Develops a product strategy and product vision that delivers value to customers * Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap * Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition * Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability * Leads the execution of complex digital products, programs and initiatives which have impact across the enterprise * Drives global product requirements definition, product planning and product design (including writing PRDs) of new features and enhancements * Works closely with the scrum team to drive requirements as the product owner * Acts as a key participant in large-scale planning, defining the product roadmap based on business outcomes * Makes decisions in digital strategy for product/functionality/experience area requiring strong understanding of the business, policies, procedures and/or compliance requirements * Collaborates and consults strategically with peers, colleagues and mid-level to senior managers to resolve issues and achieve execution goals * Operates as primary interface between business, tech, ops, risk, legal and compliance to drive digital onboarding and KYC solutions to internal and external clients Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in product management or a relevant domain area * Advanced knowledge of the product development life cycle, design, and data analytics * Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management * Ability to thrive in a cross-functional environment while balancing multiple responsibilities, scoping projects, evaluating priorities, and effectively working well within a team * Establish and maintain relationships with the key business and technology stakeholders on product capabilities and priorities * Proven track record of delivering results in a fast-paced, dynamic environment, and driving innovation on behalf of internal and external stakeholders * Possess excellent communication, analytical and problem-solving skills * Prior experience in managing API driven digital platforms (working knowledge of APIs and User Acceptance Testing) * Presents ideas to senior management & clients and are excited to work with payments onboarding/lifecycle management vendors\ * Familiarity with managing an API-driven product, ability to understand and work on APIs from product management perspective * Bachelor's degree Preferred qualifications, capabilities, and skills * Demonstrated prior experience working in a highly matrixed, complex organization * A strong background in digital payments, especially in marketplace settings or master/sub-merchant programs * Potentially act as a mentor for other members in the team * Charting and driving initiatives in novel areas, as opposed to working within clearly established parameters * Understanding of product lifecycle planning (JIRA) and wiki tools (e.g. Confluence)