Odawa Casino Resort Job Description Position Title:Shuttle/Chauffeur Driver Report To:Facilities Manager Department:Property Operations Minimum Pay Rate:$15.00 per hour + tips Job Code:SHTLDR Pay Grade:PROP1 Date Written:08/01/2006 Last Update:07/19/2024 Job Summary: Transports, in a luxury vehicle, top executives, personnel, and visitors to and from destination(s) outlined in promotions. Drives shuttle bus, mini-bus, van, car, or lightweight truck to transport clients, trainees, company personnel or company products. The Shuttle/Chauffeur Driver has substantial contact with guests while transporting for promotional events and prizes. Primary Duties & Responsibilities: * Greet all guests and Team Members in a friendly, open manner. * Conducts oneself in a positive and professional manner, acting as a role model for all Team Members. * Maintains knowledge of all current and upcoming promotions and events at Odawa Casino Resort. * Drives vehicle from Odawa Casino Resort to assigned Hotels, Motels, Administration buildings, fueling center or other function areas and back to Casino. * Assists passengers to enter and leave vehicle; look after passengers' baggage if necessary; may assist passengers carry their baggage. * Drives passengers to and from pre-selected destination(s) back to casino or hotel as outlined in promotion. * Knows all emergency procedures; always ensures passenger safety. * Is aware of continual updates on changes in traffic laws and CDL requirements if transporting 16 passengers or more including the driver. * Operates vehicles safely and, in compliance with all motor vehicle laws and speed limits ensuring the safety of all passengers and utilization of Odawa Casino Resort standards of service. * Operates radios or similar devices to communicate with Casino and other company personnel. * Operates cell phone only when the vehicle is in park. * Responsible for vehicle presentation, keeping car cleaned, polished, and in appropriate operating condition. * Cleans and services vehicle with fuel, lubricants, and accessories. * Performs routine safety check of vehicle at the beginning of each shift and ensures that vehicle is clean at all times, inside and out. * May make minor repairs. * Keeps records of vehicle condition, trips, fuel and passenger. * Adheres to regulatory, safety, departmental and company policies. * May be required to perform duties in other positions in transportation to cover call-ins and no-shows. * Attends all meetings as required. * Completes all required training satisfactorily. * Always maintains the highest level of confidentiality. * Work at other properties as needed. * Performs all other duties as assigned within the scope of the position. Upholds Odawa Casino Mission statement in all aspects of position: Mission: We create excitement and memories. Values: * We create a culture that provides: A fun, rewarding, safe, and consistent environment for our Team Members. * A warm reception, welcoming environment, and friendly atmosphere. * An optimal entertainment experience through exceptional service. * Support for the Waganakising Odawak values through Wisdom, Love, Respect, Bravery, Honesty, Humility, and Truth. * A contribution and connection to the community. System Access: None Preference: Applies to Native Americans in accordance with applicable tribal law. Minimum Qualifications: * Must be 21 years or older. * Must have a valid Michigan Chauffeurs License or Commercial Driver's License (CDL) with Passenger Endorsement (P). * Must have an acceptable driving record and be insurable through our insurance carrier. * Must have knowledge of Michigan Department of Transportation (MDOT) regulations. * Must have a current, or be able to obtain, a DOT medical card and keep it up to date. * Must read, write and speak English fluently. * Must have basic math skills. * Must have good knowledge of the local area and roads. * Must be able to make minor repairs including but not limited to replacing windshield wipers, bulbs, top off oil and windshield wiper fluid, etc. * Must have excellent verbal communication. * Must be able to work well and tactfully with both internal and external guests and have excellent interpersonal skills. * Requires extended periods of sitting and other physical requirements associated with driving a shuttle * bus. * Must be able to work independently on a team with minimal supervision. * Must be flexible with shifts and days off with the ability to work overtime, weekends, holidays, special events, etc., as needed. * You may be required to pass a skills assessment test to determine if you meet the minimum * qualifications of the position. * Exposure to loud and continual noise levels and a smoke-filled environment. * Must be able to obtain a gaming license in accordance to the regulations established by the LTBB Gaming Regulatory Commission, and be able to serve in the position under any other applicable law.