Department: Information Technology Reports to: Manager, Technical Services Anticipated Work Schedule: 8:30 AM - 4:30 PM, Monday-Friday Full Time or Part Time: Full Time Regular or Temporary: Regular Bargaining Unit: Non-bargaining Classified or Unclassified: Classified FLSA: Exempt Summary Plan, direct, and manage the activities and operations for the Infor Enterprise Resource Planning (ERP) implementation project and production support, specifically for the primary business areas of Core and ancillary financial modules. Essential Job Functions Provides hands-on configuration and set up of the Infor ERP in support of department processes, procedures, and transactional activities for the Infor Financial modules inclusive of: General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Budget, Grants Management, Treasury, Projects and Cash Management. Performs troubleshooting, critical analysis, issue escalation, resolution, and execution to meet business needs and timelines. Utilizes ERP standard tools for the creation and support of workflows, forms, queries, and reports. Gathers, analyzes and documents business requirements for the ERP implementation project and ongoing production support after implementation; develops and maintains documentation related to the ERP and direct work product. Collaborates across multiple business areas including Procurement, Human Resources and Public Works to maintain data and system integrity and integration requirements across the ERP. Leads efforts during ERP updates and upgrades on behalf of Fiscal, including set up, testing, and roll-out of all ERP changes. Follows established project methodology and governance structure in place for the implementation and production support; works with the ERP leadership team to deliver the ERP solution on time and on budget. Minimum Requirements Minimum Requirements as written: Bachelor's degree in finance, business administration, information technology, or related field with five (5) years of application support, report creation, workflow, and/or troubleshooting experience, including two (2) years related to an ERP financials (GL, AP, AP, Fixed Assets), grants management Fiscal Module; or any equivalent combination of training and experience. Education: Experience: High School Diploma/GED 10 years, 5 ERP Unrelated Associate 9 years, 5 ERP Related Associate 7 years, 2 ERP Unrelated Bachelor 6 years, 2 ERP Related Bachelor 5 years, 2 ERP Unrelated Master/Ph.D. 5 years, 2 ERP Related Master/PH.D. 4 years, 2 ERP Related Degrees: Any finance, business, or IT degrees. Related Experience: ERP systems (Infor, Oracle, SAP, Workday, Microsoft Dynamics, Sage, Acumatica, IFS, Epicor), Analytics, Supply Chain Management, Application support, application user security, System Analyst, Report creation/support (SQL, SSRS, Cognos, Crystal), Workflow, Programming (C#, Visual Basic, Python, Javascript, Go, Java, Kotlin, PHP), and/or troubleshooting experience. Related certifications: a current information technology certification deemed relevant by the hiring managers (e.g., Microsoft, Cisco, Solaris, Linux, VMWare) may substitute for six (6) months of the general experience requirement but NOT the ERP-specific experience requirement. Application Process The is a non-competitive, classified position. The Personnel Review Commission (PRC) will check your application to make sure you meet the minimum qualifications. If you do, the PRC will put your name on an eligibility list. To fill this opening, the PRC sends the hiring department and Human Resources (HR) a certified eligibility list. HR helps the hiring department decide who from the certified list to follow up with for interviews and then a job offer. Most of our communication with candidates is through email. Regularly check the email address you gave us in your job profile. Watch your Spam folder, just in case. If we offer you a job, you must pass a drug screen and background check before the offer becomes final. Prior criminal convictions do not automatically disqualify you from employment; the County looks at criminal convictions on a case-by-case basis using the guidelines in Chapter 306 of the County Code. EQUAL OPPORTUNITY EMPLOYER Cuyahoga County is committed to fostering a diverse and inclusive workforce, which includes building an environment that respects the individual, promotes innovation and offers opportunities for all employees to develop to their full potential. A diverse workforce helps the County realize its full potential. The County benefits from the creativity and innovation that results when people with different experiences, perspectives, and cultural backgrounds work together. The County is committed to providing equal employment opportunities for all individuals regardless of race, color, ancestry, national origin, language, religion, citizenship status, sex, age, marital status, sexual preference or orientation, gender identity/expression, military/veteran status, disability, genetic information, membership in a collective bargaining unit, status with regard to public assistance, or political affiliation. If you need assistance applying or participating in any part of the candidate experience, contact Human Resources at 216-443-7190 and ask to speak with a talent acquisition team member.