City of Anaheim (CA)
Part Time Business Information Systems AnalystPosted
6 weeks 4 days ago
To see more jobs like this as they come available
Visit the Career page to search more jobs now
Scroll to the bottom to apply
Job Description
(click to see jobs for roles related to this one)
Description
The City of Anaheim, Public Utilities Departmentseeks a dynamicPart-Time Business Information Systems Analyst I to join its Technology team. The Part-Time Business Information Systems (BIS) Analyst should have good business and systems analysis, communication, and technical skills to perform a variety of professional level duties and responsibilities in the areas of implementation, administration and support of Public Utilities information systems and processes.
The PT Business Information Systems Analyst will support and troubleshoot issues with existing systems as well as work on new projects and be involved with planning, requirements analysis, systems design, implementation, integration, reports development, testing, documentation, training, and go-live activities. Most of the software the Analyst will work with is commercial-off-the-shelf (COTS), not custom developed. However, the BIS Analyst will be expected to develop SQL database queries, be a critical thinker, and have an understanding of web service APIs and system integration concepts.
DISTINGUISHING CHARACTERISTICS:
This is the entry level class in the Business Information Systems Analyst series. This class is distinguished from the Business Information Systems Analyst II by the performance of the more routine tasks and duties assigned to employees within the series.
Essential Functions
The following functions are typical for this classification. Incumbents may not perform all of the listed functions and/or may be required to perform additional or different functions from those set forth below to address business needs and changing business practices.
Provide technical and administrative support for a variety of Public Utilities Department automated systems; provide user support on Public Utilities vendor supported systems including application updates, technical troubleshooting and development and maintenance of system documentation.
Participate in the implementation, coordination, testing, problem resolution and procedure development associated with department technology.
Participate in negotiating acceptable issue resolution and required delivery schedules with software, technical and bill presentment vendors.
Review new technology to determine feasibility and technical coordination with existing systems; prepare data flow diagrams and process flow analysis for current and new automation to ensure maximum system utilization and tasks assigned to correct work unit.
Develop detailed specification documentation for complex system modifications and interfaces; coordinate developments with multiple vendors or other outside vendor until issue is resolved.
Coordinate the development of documentation and implementation of training and procedures for new systems and programs; coordinate with vendors, internal technical staff, management, and system users.
Support contracted vendor technical staff on hardware and software projects and issues resolution.
Develop desktop and web-based applications using advanced programming languages.Write, edit, install and verify that programs are debugged and provide desire results.
Design and develop complex data base models and templates; write and edit programs for accessing, maintaining, linking and populating databases.Verify database integrity.
Develop custom reports and queries based on user's needs and specifications; perform file extracts and queries; determine report specifications including layout.
Administer servers and workstations by installing and troubleshooting system software and programs; administer system access and security.
Generate standard and custom products such as reports, diagrams, exhibits, maps, and displays.
Attend professional meetings and conferences to represent the department's needs and interests associated with modification requirements and future direction of current systems.
Provide assistance with the development, preparation and evaluation of Requests for Proposal and contracts associated with computerized system acquisitions; gather all vendor and technical information and needs requirements; coordinate the review and approval of requests for proposals; assist with the evaluation of proposals and selection of vendor; assist with the preparation and approval of contracts; monitor contract compliance and maintenance agreements as assigned.
Provide project management for modifications, interface programs, new systems, information systems, databases and annual updates; develop project plans, timelines, and test scripts; prepare test data and lead and conduct testing; evaluate and approve for implementation into a production environment.
Develop technical specification documents including data mapping, field and file requirements; identify and coordinate resolution of issues and required modifications on proposed solutions; make recommendations to ensure technical success; design documentation and workflow of new and existing system specifications for integration; coordinate requirements, priorities and work between multiple vendors.
Participate in the research, development, and preparation of technical services and related capital project budgets; monitor assigned budgets for technology capital projects.
Perform and review daily, monthly and annual jobs and reports associates with departmental applications.
Provide on-call support as required; research, analyze and resolve reported system issues.
Perform related duties as required.
Qualifications
Experience and Education: One year of experience in systems administration and project management related to automated systems supplemented by a Bachelor's degree from an accredited college or university with major course work in computer science, business information systems, or a related field. An equivalent combination of experience and education sufficient to perform the essential job functions and provide the required knowledge and abilities is qualifying.
Knowledge of: operations, services, and activities of a business information system program; application system software design, system application purposes, database configurations and process workflows; systems analysis, system operations, diagnosing, troubleshooting and general maintenance and repair standards; traditional business systems such as payroll, accounting, work management, customer billing, productivity software, and query software tools; utility billing rates and calculation methodology; public utility and customer service operations and procedures, database configurations; system modification; programming logic, computer operating systems and networks; computer system architecture, client/server and web-based protocols, local area network systems; specification development theory; analytical research techniques; technical writing, report generation and automation theories; training and procedure development; basic accounting and budgeting principles; record keeping methodology; best practices for tracking and evaluating system performance; software testing methodologies; documentation and organization of research findings and test results for efficient follow-up and record retention; principles, practices and techniques of automated system project management; principles of business letter writing and basic report preparation; office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases; pertinent federal, state, and local laws, codes and regulations.
Ability to: manage phases and assignments of a system upgrade or installation project; effectively apply technical knowledge of automated systems hardware and software in the assistance and support of users; understand users needs and recommend system modifications compatible with environment, prepare documents for complex system modifications; write complex custom applications using languages such as C#, VB.NET, Java, and Python; develop web pages and applications using HTML and JavaScript; understand and apply programming logic and interpret programming code; understand Relational Database management Systems (RDBMS) such as Oracle and SQL Server and utilize RDBMS tools to create, install and maintain custom database applications; install, debug and resolve software and application problems; logically process technical information and effectively communicate with technical and non-technical personnel; perform system tests and evaluate data; gather, document and evaluate research; prepare comprehensive technical and informational reports; work independently; prioritize assignments; work well under pressure and with multiple deadlines; effectively solve problems and manage incident using the proper methodology and documentation; oversee and coordinate vendor technical staff on hardware and software projects and issues resolution; coordinate and provide user training; develop complex project plans and timelines; develop operational procedures and training documentation; make sound recommendations; communicate clearly and concisely, both orally and in writing; and establish and maintain effective working relationships with those contacted in the course of work.
License/Certification Required: Possession of a valid driver's license.
Supplemental Information
This is a part-time position usually averaging 30 hours per week. A minimum number of hours is not guaranteed.
IMPORTANT APPLICATION INFORMATION AND INSTRUCTION
Applications will be accepted until Monday, August 5, 2024, at 5:00PM.Applicantsare encouraged to apply early. Applications will not be accepted after this deadline.
The selection process will consist of a minimum of skills examination and oral interview.
The eligibility list established from this recruitment may also be used to fill the current and/or additional vacancies throughout the City.
Candidates must be specific and complete in describing their qualifications for this position. Failure to state all pertinent information may lead to elimination from consideration. Stating "See Resume" is not an acceptable substitute for a completed application.
The successful candidate will be required to undergo a reference / background check (to include a conviction record) and pass a post-offer pre-employment medical examination (which will include a drug/alcohol screening). The City of Anaheim utilizes E-Verify and new employees must provide documentation to establish both identity and work authorization.
Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email regularly throughout the recruitment process as you will not receive communications by any other method.
Equal Opportunity Employer
Use the apply button below to start the application on our partner site.
Apply on employer site
Find more jobs like this using our Career Search Tool.
Need help with your career search including preparing your resume, networking, company research or even figuring out what kind of job you want? Check out our other career resources.
Need help finding more jobs that might be a good fit for your experience?Click here to evaluate your fit across all the roles on our site at once