At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. Job Summary: Thrive at work and at home: * Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE! * Family building benefits include fertility coverage and adoption/surrogacy assistance. * 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution. * Paid time off, including in support of volunteer and parental leave needs. * Educational and training opportunities through company programs along with tuition assistance and student debt support. * Learn more about our benefits here! Work Arrangement: This position is a regional role and eligible for a hybrid work schedule (3 or more days onsite per week) based out of one of our offices in Texas (Carrollton, San Antonio, Fort Worth, Austin, or Lubbock). Responsibilities: * Aid in development, implementation, training and mentoring all Resource Coordinators in the TXNLA Region. Drive continuous improvement through company performance management and increase overall customer satisfaction through process and accountability. * Maintain quality standards of work are maintained and followed in the Region. * Focus on Service metrics and KPI's to achieve targets and deliverables. * Maximize cash flow by ensuring work orders are created accurately, immediately and in accordance with customers billing intricacies. * Liaison between Resource Coordinator Administrator and ASM by providing status reports. * Up to 25% travel to various Trane offices within the Region may be required. Qualifications: * Proven experience prioritizing tasks to meet tight deadlines. * Minimum of 2 years' experience in the RC role with a desire to lead, develop and coach employees. * Strong business acumen including a thorough understanding of operational workflows, solid attention to detail and superior customer service skills. * Experience leading in an administrative environment is preferred. * Strong understanding of Salesforce Field Service and Wennsoft programs. * Excellent written, verbal, and interpersonal communication skills * Must have ability to work well in a team environment and effectively collaborate across multiple teams, offices, and departments. Compensation: Base Pay Range: $76,000 - $101,000 and eligible for an incentive plan. Total compensation for this role will include a commission/incentive plan. Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed. This position is designated as safety-sensitive. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.