Position Summary... What you'll do... The Senior Manager, Quality Assurance is a key enabler to enhancing patient outcomes and advancing data-driven roadmap in quality and safety domain. Operations include stewardship of event reporting system, governance and standardization of measures and KPIs across quality and safety domain, and working with patient safety coaches for generating actionable insights. Safety events, near misses, and safety concerns across pharmacy and vision care centers are captured to a robust reporting system that enables safety specialists to analyze events, identify underlying factors, and generate actionable knowledge to mitigate risks. Projects include working with vendors to optimize and enhance event reporting tool, working with patient safety coaches to identify data mart model for self-service analytics, and working with data-tech solutions teams for requirements as needed for development of advanced analytics tools. About the team * The Quality Intelligence and Program Metrics team is within the Quality & Safety domain. * The Quality Intelligence and Program Metrics team leads OKRs for the Quality & Safety domain; provides governance and stewardship for data, measures, and analytics tools; and actioning on a data-driven transformation. * Our team are specialists in data quality assurance and database management; pharmacy and health informatics; quality measurement methodologies; statistics and improvement science; and visualization and data fluency experts bringing actionable insights to our domain. What you'll do * Optimization of data collection forms - maintenance of data dictionaries - including mapping values and data transformation, identifying how discrete data elements exposed to data mart environment, and advising how/where to improve data collection process * Performing data quality assurance - including identifying gaps exposed through classification hierarchies, sectioning of data collection forms, missing values * Weekly scrums and contributing member with patient safety coaches for analyzing events, performing root cause analysis, and determining useful ways to action on event reporting * Measure steward for quality and safety domain - ensuring standardization, justification, and validation of 100-200 measures and KPIs across quality and safety domain originating from multiple database sources * Advisor for development of advanced analytics tools, build of data mart environments and self-service analytics platforms, and to how data is presented through statistical charting, storytelling, and meaningful ways What you'll bring * Passion and pride in making a difference - bringing actionable insights and improvement to patient outcomes * Deep subject matter expertise in data, methodologies, and measurement in the healthcare quality and safety domain * Team skills - as a contributing resource to OKRs and ways of working and as lead, advisor, and expert to advancing data-driven capabilities * Data fluency and data literacy - understanding database engineering and statistics and able to translate to peers in quality and safety and to external stakeholders #LI-MF4 The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The annual salary range for this position is $90,000.00-$180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: * Stock Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Bachelor's degree in Business, Communications, Education, Engineering, or related field and 4 years' experience in training, quality, product development, or related area OR 6 years' experience in training, quality, product development, or related area. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Assessing training programs and customer service levels in a production, sales, or customer service environment., Providing performance feedback or on-the-job training, Supervisory Masters: Business, Masters: Communication, Masters: Computer Engineering, Masters: Education Six Sigma - Certification Primary Location... 2608 Se J St, Bentonville, AR 72712, United States of America