The City of Raleigh Parks, Recreation and Cultural Resources Department (PRCR) mission is, "Together we connect and enrich our community through exceptional experiences." The PRCR Department plays a leading role in the quality of life and character of the Capital City. With nearly 10,000 acres of land, 220 parks, and 120 miles of greenway trails, the Department provides a wide range of facilities, amenities, and programs that support the social, cultural, mental, and physical well-being of citizens.  The Department is guided by a comprehensive 20-year System Plan that identifies the overall vision of Bringing People to Parks and Parks to People.   The City of Raleigh Parks, Recreation, and Cultural Resources (PRCR) Department is seeking candidates that have a passion for providing exceptional customer service and a commitment to serving others.  This Maintenance Technician, Senior position will focus on providing exceptional experiences for our park patrons by supporting events throughout the City of Raleigh.   The Parks Engagement Special Operations Crew is responsible for supporting a variety events and programs for various City Departments in a variety of locations and venues. They are also responsible for completing specialty projects within our Destination Parks. The Destination Parks are made up of Dix Park, Pullen Park, the Raleigh Rose Garden, and John Chavis Memorial Park.   Working within the special operations world, the team supports over 150 events that are throughout the City of Raleigh.  This could be for an event that has 25 people attending to 50,000 people for a two-day music festival.   Dix Park is a fun and fast paced environment in one of the newest parks in the City of Raleigh Parks system. Dix Park consists of 308 acres and is currently in the developmental phase. Dix Park consists of the Greg Poole, Jr. All Faiths Chapel, the Flower Cottage, and the Stone Houses and Historic Entry that serve as a rental event space and as the host to a variety of community events and programs throughout the year. The Gipson Play Plaza, that is tentatively scheduled to open in the spring of 2025, will be an inviting and inspiring public space for all ages with one-of-a-kind play spaces, works of art, a civic plaza, fountains, and gardens. Pullen Park, the first public park in North Carolina established in 1887, is the 5th oldest operating amusement park in the United States. Sitting on more than 66 rolling acres Pullen Park is comprised of several historic and popular destination sites. The Raleigh Rose Garden boasts over 1200 roses and 60 varieties with hybrid teas, floribundas, grandifloras, miniatures, and antiques. It is a popular site for weddings and shares the property with the Raleigh Little Theatre and outdoor amphitheater. John Chavis Memorial Park, located in the heart of downtown, consists of a new central plaza with an integrated water feature, renovated former carousel house, and a large playground for variety of ages and abilities. The existing park amenities also include a historic Herschell carousel, baseball field, outdoor walking track with multipurpose field and 3 picnic shelters. The Operations Specialist will have experience in equipment such as backhoe, skid stir, dump trucks, lift gate trucks, & PUVs.   This position involves significant physical labor, including but not limited to, stooping, kneeling, crouching, crawling, sitting, climbing, balancing, and reaching with hands and arms. The employee must frequently lift and/or move up to 80 pounds from ground level to the back of a pick-up truck. This position will require night and weekend work based on the schedule and needs. * Working with a crew of staff to set up and breakdown a variety of events. * Delivering, setting up, and breaking down tables, tents, chairs, bleachers, generators, stages, and PA systems. * Performing regular maintenance on all infrastructure. * This includes cleaning, repairs, and other maintenance needs. * Inspecting Park furnishings for safety and cleanliness. * Performing specialty projects within the Destination Parks system. * Power washing, painting, installation of park furnishings, removal of park furnishings, repairs to park furnishings, inspections of park furnishings, maintaining that park furnishings are cleaned. * Completing refuse needs within Destination Parks. * Servicing on a preset schedule of all trash and recycling receptables within Destination Parks. * Servicing dog waste bag stations within Destination Parks. * Providing proper documentation to their supervisor. * Completing work orders through the Cityworks application. * Assisting with daily documentation and inventory checks. * Assisting with inclement weather clean up within the City of Raleigh. Education and Experience High School Diploma or GED and one year of maintenance or customer service experience related to assignment. OR An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation. Licensing/Certifications * Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire. Knowledge of: * Standard practices, methods and materials of assigned work. * Basic mathematical concepts. * Basic filing and record-keeping principles. * Occupational hazards and applicable safety principles and practices. * Uses and properties of supplies and equipment. * Applicable federal, state and local laws, codes, regulations (based on assignment). * Customer service principles. * Specialized equipment relevant to area of assignment. * Modern office technology. Skill In: * Following directions and meeting standards. * Providing attention to detail in assignments. * Proofreading and error correction. * Performing basic math calculations. * Comprehending reference books and manuals. * Operating assigned tools and equipment. * Organizing and maintaining records and files. * Interpreting and applying applicable laws, codes, regulations and standards (based on assignment). * Providing customer service. * Utilizing a computer and relevant software applications. * Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction. ADA and Other Requirements Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions. Heavy Work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently and/or up to 20 pounds of force constantly to move objects. Working Conditions: Work is performed in both the field and in an indoor office environment with moderate exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, etc.); moderate exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); and frequent exposure to intense noise. Note: This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.