Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. * As Kinetic, Windstream offers bundled services, including premium broadband, security solutions, voice, and digital TV to consumers through an enhanced fiber network. * Windstream Enterprise is a leading managed services provider providing strategic communications and security products to mid-size businesses and enterprise clients. * Windstream Wholesale provides high-capacity, high-performance networking solutions and services to other telecom carriers, data centers, content providers and enterprises. The Windstream team provides innovative software and network solutions to connect people and empower business in a world of infinite possibilities! _________________________________________________________ * This Position Follows the Union Bidding Process* About the Role: Windstream's team of Network Technicians are vital team members who represent our field operations that connects homeowners, small business, enterprise, and carrier partners across the United States. Our team of Network Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Network Technicians create meaningful connections with customers that create long-term relationships. What You'll Do: * Perform routine installation, maintenance, and repair activities for network systems including voice, data, network, transport, and video equipment * Complete post installation tests for call processing functionality and AMA testing * Coordinate central office/network equipment, card/SFP insertions, translations, fiber cross-connects and inside wiring activities * Perform OTDR tests and understand results * Fixed wireless installation and maintenance * Safely operate and maintain clean and organized company service vehicle * Work in both inside and outside environments * Provide stand-by and on-call coverage * Maintain central office and remotes including routine and preventative maintenance items * Complete necessary safety training and follow safety standards and regulations * You will report to the Network Infrastructure Local Manager Do You Have? * Internal applicants mist have satisfactory performance in all respects of current position. * If applicable, must successfully complete prerequisite training and testing. * Must be able to correctly identify all colors of a color-coded cable * Must be able to effectively communicate with the public, co-workers, and managers * Must be able to multi-task, work with minimal supervision, follow written and oral instructions, show attention to detail and demonstrate problem-solving skills * Must be available for overtime, standby, after hours call-outs or work during non-scheduled hours * Must be available to work assigned schedules, including Saturdays, Sundays, and holidays * Must be capable of heaving lifting * Must be capable of working with and maintaining assigned tools and equipment * Must be neat in appearance, be able to write legibly, and prepare and maintain neat and accurate records * Must be willing and ready to work in any assigned location and attend schools for training, which may require over night travel as determined by the company * Must demonstrate the ability to learn and use a variety of current and future applications, test systems or information systems as they are developed * Must have a working knowledge of telephony outside plant including but not limited to drops, cross-boxes, fiber systems, terminals, etc. * Must have a working knowledge of computers and any applicable applications * Must successfully complete all necessary safety training including ladder safety * Must meet weight requirements as defined by Windstream's Safe Load Limits for Equipment and Ladders Policy * Must participate in Windstream Rewards program, which includes selling Company products and services to existing/potential customers * Must reside within a reasonable distance of assigned reporting center Minimum Requirements (required) Experience * 1-3 years of Central Office (CO) or Network Operations Center (NOC) experience on Central Office equipment (required) * 3-5 years' experience in engineering, installation or maintenance of telecommunications voice and data network services equipment, or equivalent education (desired). * Prior I&R, Customer Service, and/or Electrical experience (desired). Education * High School equivalent or equivalent Certification * Must maintain a valid driver's license and safe driving record Physical Tasks- Standing Continuously: 67-100% | Walking Continuously: 67 - 100% | Sitting Occasionally: 0-33% Driving- Car: Occasionally: 0-33% | Van: Continuously: 67-100% | CMV: Occasionally: 0-33% | Climbing: Continuously: 67-100% | Bending: Continuously: 67-100% | Crouching: Continuously: 67-100%| Pushing-Pulling: Continuously: 67-100% |Carrying: Continuously: 67-100% | Reaching Above Head: Continuously: 67-100% | Lifting-Lowering >1-15 lbs: Continuously: 67-100% | >15-30 lbs: Continuously: 67-100% | >30+ lbs: Continuously: 67-100% Repetitive Hand Action: >Medium Dexterity: Continuously: 67-100% | >Fine Manipulating: Continuously: 67-100% |Operate Foot Control: Occasionally: 0-33% Audio Visual Needs- Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100%| Far Vision: Continuously: 67-100% |Peripheral Vision: Continuously: 67-100% | Depth Perception: Occasionally: 0-33% | Color Discrimination: 34 - 66% Exposures to: Cold: Frequently: 34-66%, Heat: Frequently: 34-66%, Dampness: Occasionally: 0-33%, Heights: Occasionally: 0-33%, Vibration: Occasionally: 0-33%, Skin Irritants: Occasionally: 0-33%, Lung Irritants: Dust: Occasionally: 0-33%, Fumes/Gases: Occasionally: 0-33% Equipment Used in Job Performance/Working Environment: Test Equipment, Ladders, Climbing Hooks, Hand and Power Tools, Van Types of Driver's License Required: Driver's License _________________________________________________________ Our Benefits: * Medical, Dental, Vision Insurance Plans * 401K Plan * Health & Flexible Savings Account * Life and AD&D, Spousal Life, Child Life Insurance Plans * Educational Assistance Plan * Identity Theft, Legal, Auto & Home and Pet Insurance * [Link available when viewing the job] Windstream CIB Statement: Connecting people in a world of infinite possibilities. Windstream cultivates a workplace culture where innovation and belonging are the cornerstones of our success. We are dedicated to empowering every member of our team to contribute their unique talents and perspectives, fostering an environment where creativity and innovation flourish. Together, we strive to build a more welcoming and connected future, both within our organization and in the broader community we serve. Our Employee Resource Groups: * WinVets - Veteran Employee Resource Group * WOW - Women Employee Resource Group * WINPRIDE - LGBTQ+ Employee Resource Group * WBPN - Black Professional Resource Group * WARG - Ability Resource Group * LaFamilia -Hispanic Resource Group * AAPI - Asian American Pacific Islander Resource Group Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing. Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience. Notice to Non-U.S. Citizens: Windstream, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Windstream with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Windstream's network. If you are not a U.S. citizen, please notify your recruiter or email [Email available when viewing the job] as soon as possible for information on Windstream's foreign personnel disclosure and approval requirements.