ADP is hiring a Data Analytics Director. * Are you a strategic data analytics leader with strong experience handling complex projects and leading a matrixed team including data engineers, UI/UX designers, and analytics managers? * Do you have experience managing a product roadmap and a proven record of partnering with business unit leaders to drive tool adoption and facilitate increased return on investment? * Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging? As Data Analytics Director in our Strategic Operations Analytics group, you will provide advanced analytics support to business units across ADP. The Director of Analytics will be an experienced leader responsible for driving the strategic direction of our Client360 family of tools. In this role, you will lead a matrixed team of data engineers, UI/UX designers, and analytics managers to understand and prioritize business requirements and roadmap product enhancements. The Director will work with Business unit leaders to drive adoption and increase utilization through training and communications. Partnering with business leaders, the Director will re-envision current risk initiatives to drive increased results. This will be a highly collaborative position with significant opportunities to partner with senior leaders across both Analytics and Business units across ADP. The Director of Data Analytics will report to the Sr. Director of Data Analytics. Like what you see? Apply now! Learn more about ADP at tech.adp.com/careers Here's what you can expect on a typical day: * Drive the strategic direction of ADP's Client360 family of tools. * Craft and manage a strategic roadmap independently, seeing it through end-to-end with minimal supervision. * Lead a highly matrixed team of stakeholders, including analytics managers, UX designers, and data engineers, employing effective project management and communication skills to collaboratively prioritize business requirements and roadmap product enhancements. * Collaborate across teams to impact business results through partnership, re-envision current risk initiatives, drive adoption, and increase utilization through training and communications. * Stay current with industry trends and tools to facilitate continual improvement of processes and results. * Manage multiple complex projects simultaneously while meeting goals and deliverables. Experience. You have 10+ years of professional Data Analytics or Business Intelligence experience in relevant skills gained and developed in the same or similar role. TO SUCCEED IN THIS ROLE: * Strategic leader with experience impacting business results through partnership and collaboration using strong facilitation and consensus-building skills. * Experience with crafting and managing a strategy/roadmap independently, seeing it through end-to-end with minimal supervision. * Experience in data analytics and data visualizations. * Strong project management, presentation, and collaboration skills. * Strong communication and storytelling experience with the ability to present complex concepts to management, service associates, and non-technical audiences. * Experience handling large complex projects to meet goals and deliverables. * Prior leadership of Service/Loyalty organizations; knowledge of KPIs, tools, and technology in a contact center environment. * Demonstrated ability to motivate teams towards high levels of achievement and excellence. * You'll have a bachelor's degree in a quantitative field, including computer science, statistics, math, or aptitude in analytics, OR equivalent. For additional comfortability in the role: * Strong skills in SQL, Python, and Tableau. * Experience leading product development lifecycle including working with stakeholders to define requirements, collaborating with technical teams of engineers and UX developers, and leading user acceptance testing. * Knowledge of advanced analytics, GenAI, predictive models, regression, and statistics. YOU'LL LOVE WORKING HERE BECAUSE YOU CAN: * Have courageous team collaboration. Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another's ideas to find the best solution. * Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity. * Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes. * Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft. * Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation. * Join a company committed to equality and equity. Our goal is to impact lasting change through our actions. What are you waiting for? Apply today! Find out why people come to ADP and why they stay: https://youtu.be/ODb8lxBrxrY (ADA version: https://youtu.be/IQjUCA8SOoA ) Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.