Customer Relations Manager Job Description
Overview
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A Customer Relations Manager builds strong professional relationships with key customer accounts. Their role is to create plans to cater to the customer's needs, advise customers on new and profitable practices, and schedule regular meetings with customer to ensure their satisfaction. Their responsibilities are to be the point of contact for complaints, escalate issues, study the competition to find new ways to attract customers, help the sales department upsell and cross sell their products and services, and work to meet established sales and revenue targets.
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Education you need to become a Customer Relations Manager
These are the most common degrees or certificates earned by Jobtrees users prior to becoming a Customer Relations Manager
There may be other required degrees or certifications needed for this job. The below info shows you the most commonly desired education level from employers when hiring for this job.
- Bachelor of Science (b.sc.) in Public Health
- Master of Business Administration (M.B.A) in Business Management
- Bachelor Degree in Interior Design
- Bachelor Degree in Criminology - Law
- Bachelor Degree in Design
- Associate Degree in Psychology
Annual Pay Estimate for Customer Relations Manager and Other Important Info
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