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Front Desk Agent Job Description

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Overview

front desk agent
90
The number of occurrences in our database.
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A Front Desk Agent welcomes customers and guests in a warm and friendly manner. Their role is to check guests in on arrival and out on departure. Their responsibilities are to collect payments by accepting cash, check or charge, anticipate and address guest's needs, resolve any problems or complaints made by guests, respond to customer inquiries and requests in a timely, friendly and efficient manner, assist guests with disabilities, collaborate and communicate with other staff, managers and resources to ensure guest satisfaction, comply with company procedures and safety regulations, and perform duties on a daily checklist.

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Examples of Current Open Front Desk Agent Positions
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indeedImg
Avg Pay: $32K
Jobs: 10,365
glassdoor
Avg Pay: $39K
Jobs: 22,488

Education you need to become a Front Desk Agent

These are the most common degrees or certificates earned by Jobtrees users prior to becoming a Front Desk Agent

There may be other required degrees or certifications needed for this job. The below info shows you the most commonly desired education level from employers when hiring for this job.

  • Master of Science (m.sc.) in Econometrics and Quantitative Economics
    The number of occurrences matches with Front Desk Agent in our database.
    Avg. Duration:12 monthsAvg. Fees:$33,600Type:Mostly full timeView more on Studyportals
  • Bachelor Degree in Hospitality Management
    The number of occurrences matches with Front Desk Agent in our database.
    Avg. Duration:47 monthsAvg. Fees:$25,411Type:Mostly full timeView more on Studyportals
  • Associate Degree in Liberal Arts
    The number of occurrences matches with Front Desk Agent in our database.
    Avg. Duration:32 monthsAvg. Fees:$30,610Type:Mostly full timeView more on Studyportals
  • Bachelor of Arts (b.a.) in General Studies
    The number of occurrences matches with Front Desk Agent in our database.
    Avg. Duration:45 monthsAvg. Fees:$23,007Type:Mostly full timeView more on Studyportals
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Annual Pay Estimate for Front Desk Agent and Other Important Info

See how many years Front Desk Agent's are in their job, how much they make, how long it took to get there and how available this job is in terms of open positions.

3.5 years
$36K
The average years of experience in the workforce prior to having this role
2.69 years
Entry
The average number of roles it took our users to get to this one
3
694 out of 4016

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Career Paths for Front Desk Agent

Find data driven insights on the path to get to this role and where it can lead

Jobs to start your career in becoming a Front Desk Agent

These are the most common roles Jobtrees users had to start their career that eventually lead them to Front Desk Agent. If you’re looking to get into this career these are jobs to consider to get your start. We’ve included below some current open job postings that match those roles. Click to search for more.