Summary This position is located within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Office of the Deputy Assistant Director (DAD) of Health Systems Support (HSS). This is a non-supervisory position. This position is only open to USPHS officers who are currently IHSC employees. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Learn more about this agency Help Overview * Accepting applications * Open & closing dates 12/20/2024 to 01/03/2025 * Salary $1 - $150,000 per year Please note that the salary is dependent on the officer's rank, years in service, and location of duty station. * Pay scale & grade CC 5 * Help Locations 1 vacancy in the following locations: * San Antonio, TX * Bowling Green, VA * Remote job No * Telework eligible Yes-as determined by the agency policy. Please note that upon selection, the candidate must live within 100 miles of the locations listed in this announcement. * Travel Required 50% or less - You may be expected to travel for this position. * Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. * Appointment type Permanent * Work schedule Full-time * Service Excepted * Promotion potential None * Job family (Series) * 0340 Program Management * Supervisory status No * Security clearance Other * Drug test Yes * Position sensitivity and risk Critical-Sensitive (CS)/High Risk * Trust determination process * Credentialing * Suitability/Fitness * Financial disclosure No * Bargaining unit status No * Announcement number IHSC-HOPP-PM-O5-NS-2025 * Control number 825118100 Help This job is open to * Internal to an agency Current federal employees of this agency. Clarification from the agency Applicants must be a current USPHS Commissioned Corps Officer who works at IHSC. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position. Videos Help Duties DUTIES AND RESPONSIBILITIES: * As delegated by supervisory chain, incumbent carries out program functions and services for division's new facility construction, facility expansion and facility closure within IHSC and other division staffing services. Services include are not limited to the following: facility accreditation, facility equipment and supplies, facility electronic health record, and facility design. Duties include day to day managing, assessing, planning, developing, budgeting, implementing and evaluating assigned programs, reviewing, revising and/or writing policies, providing technical oversight on contracts, formulating and executing short and long range plans for optimum utilization of personnel, facilities and equipment, ensuring compliance with program regulations, maintaining records per program policy, chairing meetings, coordinating and/or managing programs within immediate organizational component, communicating and collaborating with and/or advising internal and external stakeholders, carrying out processes within component. The incumbent independently performs a variety of functions which include fact-finding, analyzing data, and resolving complex problems. Incumbent may serve as the primary contact for leading projects as assigned. * Maintains awareness of program operational issues. Briefs and advises supervisory chain on program activities. Communicates program activities to agency leadership and stakeholders. Communication may require different formats (e.g., reports, oral reports, support materials),reoccurring frequency, and multiple communications based on stakeholder (e.g., custody). As necessary, the incumbent represents the office at briefings and meetings; and, coordinates meetings and presentations. * Maintains and validates program operations data and databases as directed by supervisory chain. Incumbent utilizes agency resources to manage data, conduct analytical studies, and report data (e.g., monitoring systems, database applications) on operational processes. * Tracks both routine and uncommon deadlines to ensure timely submission of responses and actions. Manages incoming actions and requests from initial receipt to completion. * Participates in policy making, planning/management decisions, and processes that impact program operations and services. Participates in program's strategic and long range planning efforts. * Conducts hotlist inventory of supplies, equipment, and furniture for new and transitioning facilities. Ensures all property is received and/or disbursed. Assembles and disassembles equipment and furniture. Orders and prepares the shipment of equipment, supplies, and furniture as directed. * Maintains awareness of available resources and making budgetary and projection recommendations to appropriate leadership. * Provides local and agency support when requested for staffing demands (e.g., clinical provider). * Travel shall be required up to 30%. * Follows supervisory chain of command. * Other minor duties as assigned. Help Requirements Conditions of Employment * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. * You must successfully pass a drug screen. * Males born after 12/31/59 must certify registration with Selective Service. * Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement. * Service Remaining Requirement Agreement: Upon appointment to this position, officers will be required to serve a new 18-month commitment to IHSC . * Applicants must be a current USPHS Commissioned Corps Officer who works at IHSC. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position. Qualifications COMPETENCIES: * Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations. * Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed. * Writes in a clear, concise, organized, and convincing manner for the intended audience. * Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations. * Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics. PHYSICAL DEMANDS: * Able to carry 50 lbs. of medical equipment 100 yards. * Sitting and/or standing for extended periods of time (6-8 Hours). * Performing repeated bending motion. * Average manual dexterity for computer operation. * Phone use for extended periods of time. Education REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: * Bachelor's degree in a health care related field, health care administration, financing, business or computer science. Master's degree preferred, not required. * If the incumbent holds a clinical license, it is the responsibility of the incumbent to fulfill the obligation(s) of their licensing or certifying body to maintain current status. This position may require the incumbent to perform clinical activities within the scope of clinical license in times of critical needs within the agency. * Minimum three years of program management services professional experience. * Maintains clinical professional skills via continuing education opportunities and aid in Temporary Duty support as needed. * Maintains basic readiness status. * Maintains Basic Life Support for Healthcare Providers certification. * Ability to exercise a high degree of independence, initiative, judgment, and follow-through on a broad range of sensitive, complex administrative tasks. * Flexibility and adaptability to sudden changes in schedules and work requirements. * Knowledge and skill in Microsoft Office programs. * Knowledge of ICE and IHSC, program policies and guidelines, operating procedures, and various departmental initiatives preferred, not required. Additional information This position is located within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Office of the Deputy Assistant Director (DAD) of Health Systems Support (HSS), and IHSC Health Operations Plans and Programs Unit. The incumbent is supervised by the Chief of Health Operations Plans and Programs Unit. This is a non-supervisory position. The program manager's primary responsibility is to analyze, evaluate, advise and coordinate the establishment of division new facility construction, facility expansion and facility closure within IHSC and other division staffing services. IHSC has a multi-sector, multidisciplinary workforce of more than 1600 employees, including U.S. Public Health Service (PHS) commissioned officers, federal civil servants, and contract staff. The IHSC provides on-site direct patient care to ICE detainees at 20 detention facilities throughout the country and manages the provision of off-site medical care for detainees housed in approximately 240 additional Intergovernmental Service Agreement (IGSA) facilities. The ICE detainee population is approximately 34,000 detainees on a daily basis, with an average length of stay of approximately 30 days, and over 400,000 detainees annually. The IHSC also provides medical support during ICE enforcement operations in the air, on the ground and at sea. DHS SUPERVISORY CONTROLS: * DHS * ICE * ERO HHS SUPERVISORY CONTROLS: * DHHS * USPHS CC SUPERVISORY CONTROLS: The Program Manager of Health Operations Plans and Programs works under the general supervision of the Chief of Health Operations Plans and Programs Unit or designee. Recurring assignments are not accompanied by instructions; however, objectives, priorities and deadlines are provided on new assignments. The incumbent selects his/her own methods and solves most normal problems arising during the course of work. Completed work is usually evaluated for technical soundness, appropriateness and conformity to professional standards and PHS requirements. Read more * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. You may be selected for an interview at the hiring authority's discretion. You will be notified of selection or non-selection. * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. * Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position.A complete application includes: U. S. Public Health Service Officers * Cover Letter/Letter of Interest. Please include location preference here. * Degrees. (Place under "Diploma/GED") * Professional license. (If applicable) * Additional professional certificates. (If applicable) * Three professional references. (i.e., name, title and contact information) * Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "Resume") * *Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal") * A copy of your current Service Remaining Requirements Agreement. * Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. * How to Apply To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below. The complete initial Application must be submitted by 11:59 PM (EST) on 01/03/2025. PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application. To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process. Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position. Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions. Agency contact information IHSC Recruiting Email IHSCrecruiting@ice.dhs.gov Address ERO-DRO-IHSC Public Health Service 500 12th Street SW Washington, DC 20536 US Learn more about this agency Next steps Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment. * Fair and Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. * Criminal history inquiries * Equal Employment Opportunity (EEO) Policy * Financial suitability * New employee probationary period * Privacy Act * Reasonable accommodation policy * Selective Service * Signature and false statements * Social security number request Help Required Documents To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position.A complete application includes: U. S. Public Health Service Officers * Cover Letter/Letter of Interest. Please include location preference here. * Degrees. (Place under "Diploma/GED") * Professional license. (If applicable) * Additional professional certificates. (If applicable) * Three professional references. (i.e., name, title and contact information) * Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "Resume") * *Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal") * A copy of your current Service Remaining Requirements Agreement. * Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. Help How to Apply To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below. The complete initial Application must be submitted by 11:59 PM (EST) on 01/03/2025. PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application. To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process. Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position. Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions. Read more Agency contact information IHSC Recruiting Email IHSCrecruiting@ice.dhs.gov Address ERO-DRO-IHSC Public Health Service 500 12th Street SW Washington, DC 20536 US Learn more about this agency Next steps Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment. Read more Fair & Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. * Criminal history inquiries * Equal Employment Opportunity (EEO) Policy * Financial suitability * New employee probationary period * Privacy Act * Reasonable accommodation policy * Selective Service * Signature and false statements * Social security number request Print Share * Email * Facebook * LinkedIn * Twitter Help Overview * Accepting applications * Open & closing dates 12/20/2024 to 01/03/2025 * Salary $1 - $150,000 per year Please note that the salary is dependent on the officer's rank, years in service, and location of duty station. * Pay scale & grade CC 5 * Locations 1 vacancy in the following locations: * San Antonio, TX * Bowling Green, VA * Remote job No * Telework eligible Yes-as determined by the agency policy. Please note that upon selection, the candidate must live within 100 miles of the locations listed in this announcement. * Travel Required 50% or less - You may be expected to travel for this position. * Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. * Appointment type Permanent * Work schedule Full-time * Service Excepted * Promotion potential None * Job family (Series) * 0340 Program Management * Supervisory status No * Security clearance Other * Drug test Yes * Position sensitivity and risk Critical-Sensitive (CS)/High Risk * Trust determination process * Credentialing * Suitability/Fitness * Financial disclosure No * Bargaining unit status No * Announcement number IHSC-HOPP-PM-O5-NS-2025 * Control number 825118100 This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/825118100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.