jpmorgan chase & co.
senior revenue optimization product associate - payments - senior associatejersey city,nj,07097
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4 days ago
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jersey city, nj, 07097Job Description
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JobID: 210583485
Category: Product Management
JobSchedule: Full time
Posted Date: 2025-01-07T15:38:40+00:00
JobShift: Day
Base Pay/Salary: Jersey City,NJ $99,750.00-$150,000.00
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in Revenue optimization, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Writes the requirements, epics, and user stories to support product development
* Collaborate with internal stakeholders to identify and develop new product billing opportunities that align with customer needs and market trends through comprehensive user research and discovery.
* Assess and plan for the internal and external impacts of new product features on the overall product experience.
* Support the collection and analysis of user research, journey mapping, and market insights to inform the strategic product roadmap and identify valuable product features for customers.
* Analyze, track, and evaluate product metrics, ensuring alignment with time, cost, and quality targets throughout the product development lifecycle.
* Develop detailed requirements, epics, and user stories to guide product development.
* Take end-to-end responsibility for assigned deliverables, including presenting findings to senior leadership; Lead individual efforts in tactical and strategic billing enhancements and implementations; Develop and manage billing and revenue analytics to ensure accurate and comprehensive billing of products and services.
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery and requirements definition
* Developing knowledge of data analytics and data literacy
* In-depth knowledge of the Merchant Acquiring industry, operating principles, and procedures.
* Confidence in engaging and presenting to C-Level executives (written and verbal).
* Extensive experience in analytical research related to problem-solving.
* Proven track record of successfully managing cross-functional projects from initiation to completion.
* Ability to quickly learn and adapt to new topics, ask insightful questions, and present findings clearly in a fast-paced environment.
* Advanced proficiency with MS Office Suite with a high emphasis in PowerPoint, Excel and other business-related database program.
Preferred qualifications, capabilities, and skills
* Bachelor's degree in Business Administration, Accounting, Finance, or a related field preferred, with 5+ years of experience in the Merchant Services Industry.
* Analytical approach to problem-solving, with the ability to assess technical landscapes, recognize patterns and opportunities, and propose creative solutions. Contribute to business cases for proposed solutions, work with deadlines, and adapt to unexpected demands.
* Understanding of legal and regulatory parameters related to billing, with a strong commitment to maintaining a robust controls environment. Identify revenue opportunities, key risks, and mitigants to those risks.
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