Everyone is welcome at Handshake. We know diverse teams build better products and we are committed to creating an inclusive culture built on a foundation of respect for all individuals. We strongly encourage candidates from non-traditional backgrounds, historically marginalized or underrepresented groups to apply. We know diverse teams build better products. We're committed to creating an inclusive culture built on a foundation of respect for all individuals. We strongly encourage candidates from non-traditional backgrounds, historically marginalized or underrepresented groups to apply. Your impact Remember the uncertainty of searching for your first job? First internship, second job? Does anyone slide seamlessly into the start of their careers? Most of us don't; for millions of students every year, it feels like a mission fraught with invisible traps, no map, and the looming prospect of bills to pay. Access to help is not evenly distributed: not to connections nor to information on what's even possible out there. That's where Handshake comes in. Our mission is to democratize access to opportunity: to help every student find the right job, no matter where they're from or who they know. We're the career network for Gen Z, with over 15M+ job seekers, almost 1M employers, and 1500+ career centers coming together on our platform. Students need jobs and career guidance and nascent professional community, employers want to find and make great student hires, and career centers help us help everyone, ensuring it's not just students in-the-know who get in our doors. We're seeking you and your design chops to help make it the best experience for all those involved! Come help make our design team world-class to tackle this very tangible, incentives-aligned, real-world problem. You'll be helping making what we do rigorous, impactful, and joyful because, well, life is short. Let's do work that matters, together, and enjoy it as we go. Your role * Develop and monitor key user growth segments * Extract quantitative data from external and internal sources * Deliver insights from content trends that inform content strategy for the feed * Plan and run evaluative research on design concepts pre and post launch * Deliver fast actionable insights to the team that lead to measurable outcomes * Recruit their own participants for research * Deliver timely reports and maintain a repository of insights and recommendations * Track recommendations and how those recommendations ladder up to OKRs, MAU, DAU, and revenue * Develop and maintain strong partnerships with key stakeholders across the company by bridging user needs with measurable meaningful business outcomes * Lead and help drive user-centered practices across the company by helping teams stay centered on user needs and user goals Your experience * Previous experience conducting user research on consumer-facing products, particularly social media experiences * Previous experience developing user archetypes or personas * Previous experience using user research to inform content strategy * Well-versed in conducting speedy UX research and helping teams speed up their development process * Well-versed in design and understand how ux research impacts design * Ability to produce quick actionable insights from research; Insights in days not weeks * Ability to work well with various cross-functional teams including product management, design, engineering, and marketing * Ability to understand product analytics and marry that with qualitative UX research insights * Proven track record of developing and maintaining key business partnerships that lead to growth * Proven track record of working with stakeholders to help ground teams in user needs, user problems, and design principles backed by research. Compensation range * $176,000 - $220,000 For cash compensation, we set standard ranges for all U.S.-based roles based on function, level, and geographic location, benchmarked against similar stage growth companies. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above. About us Handshake is the career platform for Gen Z. With a community of over 17 million students, alumni, employers, and career educators, Handshake's network is where career advice and discovery turn into first, second, and third jobs. Nearly 1 million companies use Handshake to build their future workforce-from Fortune 500 to federal agencies, school districts to startups, healthcare systems to small businesses. Handshake is built for where you're going, not where you've been. When it comes to our workforce strategy, we've thought deeply about how work-life should look at Handshake. With our hybrid-work model, employees benefit from collaboration and shared team experiences three days per week in our vibrant offices, and enjoy the flexibility of remote work two days per week. Handshake is headquartered in San Francisco, with offices in New York, London, and Berlin. What we offer At Handshake, we'll give you the tools to feel healthy, happy and secure. Benefits below apply to employees in full-time positions. * Equity and ownership in a fast-growing company. * 16 Weeks of paid parental leave for birth giving parents & 10 weeks of paid parental leave for non-birth giving parents. * Comprehensive medical, dental, and vision policies including LGTBQ+ Coverage. We also provide resources for Mental Health Assistance, Employee Assistance Programs and counseling support. * Handshake offers $500/£360 home office stipend for you to spend during your first 3 months to create a productive and comfortable workspace at home. * Generous learning & development opportunities and an annual $2,000/£1,500/€1,850 stipend for you to grow your skills and career. * Financial coaching through Origin to help you through your financial journey. * Monthly internet stipend and a brand new MacBook to allow you to do your best work. * Monthly commuter stipend for you to expense your travel to the office (for office-based employees). * Free lunch provided twice a week across all offices. * Referral bonus to reward you when you bring great talent to Handshake. (US-specific benefits, in addition to the first section) * 401k Match: Handshake offers a dollar-for-dollar match on 1% of deferred salary, up to a maximum of $1,200 per year. * All full-time US-based Handshakers are eligible for our flexible time off policy to get out and see the world. In addition, we offer 8 standardized holidays, and 2 additional days of flexible holiday time off. Lastly, we have a Winter #ShakeBreak, a one-week period of Collective Time Off. * Family support: We partner with Milk Stork to provide comprehensive 100% employer-sponsored lactation support to traveling parents and guardians. Parental leave coaching and support provided by Parentaly. (UK-specific benefits, in addition to the first section) * Pension Scheme: Handshake will provide you with a workplace pension, where you will make contributions based on 5% of your salary. Handshake will pay the equivalent of 3% towards your pension plan, subject to qualifying earnings limits. * Up to 25 days of vacation to encourage people to reset, recharge, and refresh, in addition to 8 bank holidays throughout the year. * Regular offsites each year to bring the team together + opportunity to travel to our HQ in San Francisco. * ️ Discounts across various high street retailers, cinemas and other social activities exclusively for Handshake UK employees. (Germany-specific benefits, in addition to the first section) * 25 days of annual leave + 5 days of a winter #ShakeBreak, a one-week period of Collective Time Off across the company. * Regular offsites each year to bring the team together + opportunity to travel to our HQ in San Francisco once a year. * Urban sports club membership offering access to a diverse network of fitness and wellness facilities. * ️ Discounts across various high street retailers, cinemas and other social activities exclusively for Handshake Germany employees. Looking for more? Explore our mission, values and comprehensive US benefits at joinhandshake.com/careers. Handshake is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or reasonable accommodation, please reach out to us at people-hr@joinhandshake.com.