American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University Department: Undergraduate Admissions Time Type: Full time Work Modality: Hybrid 01 (On Campus 3-4 Days/Week) Union: Excluded Job Description: Summary/Objective The Director of International Admissions provides leadership and is responsible for the development and execution of the strategic enrollment plan for international students and drives achievement of the university's international student undergraduate enrollment goals while exhibiting professionalism, compliance and ethics, accuracy, and passion for higher education. The Director of International Admissions is responsible for managing enrollment targets through effective recruitment strategy, application generation, decision-modeling, application and process management, communication strategies, customer service management, on-campus visit programs, yield strategy development and implementation. The Director of International Admissions develops and maintains relationships with academic, administrative, and enrollment management partners while serving as a member of the admissions division senior staff. The Director of International Admissions ensures that the philosophy and values of American University are clearly communicated to prospective international students while demonstrating deep academic program knowledge. In close collaboration with the AVP of Admissions, this position is responsible for developing, implementing, and managing the overall recruitment, marketing and communication strategies to reach and attract prospective degree-seeking international students in accordance with university goals. This includes supervising the staff within the International Admissions unit, overseeing the evaluation and selection process for international undergraduate applicants seeking admission to the university and coordinating international recruitment and outreach initiatives with partner organizations, including Shorelight. This position also serves as a resource to the other university offices with regard to international admission counseling for international students, their families, and counseling personnel external to the university. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Plan Plans, develops, implements and analyzes the overall recruitment strategies and admissions activities necessary to attract a broad and diverse group of international degree seeking undergraduate students. In consultation with the vice president for enrollment management, and the AVP of Admissions develops a strategic recruitment and marketing plan that will achieve set international enrollment goals. Provides leadership and creativity to international admissions staff and academic units in implementing all international recruitment strategies. Prepare requisite recruitment materials, analyses, reports and recommendations to university management regarding international admissions activities and results. Manages the Shorelight partnership and all external partnerships that American University develops as part of the international enrollment strategy. This includes providing oversight of the partnership, developing training material and training plan, application and process management and coordinating recruitment activity. Monitors regular reports to ensure progress against goals and staff performance metrics. Supervise & Train Responsible for evaluation of international undergraduate applicant credentials and admit decisions. In conjunction with international admissions staff provides oversight of international application management including evaluating and making decisions on international undergraduate degree-seeking applicants and leading the team trainings related to international application review. Monitors the progress of undergraduate applicants during the evaluation period and provides necessary interventions and support, as needed, to ensure successful completion of the application process. Oversee the scholars and scholarship programs geared towards attracting, converting and diversifying the international student population at American University. Supervise, train, develop, and mentor one Associate Director and two Assistant Directors. Communication Establishes and cultivates essential contacts and connections with key government agencies, embassy officials, scholars and organizations. In concert with university development office and other university officials, develops a plan to engage international alumni and international partner schools to facilitate international recruiting efforts and the enrollment of admitted international candidates. Create and implement a plan for engaging key influencers such as guidance/college counselors, school officials and parents for the international audience. Implement Work with other university offices, especially International Student and Scholar Services, Washington Semester, and AU Abroad/Abroad at AU, to develop and implement policies, procedures, and programs specifically targeted and relevant to international students. Provide high-level oversight of the AU Diplomats, who operate under the direct supervision of the Associate Director of International Admissions. Supervisory Responsibility: * POS141576, POS182830, POS20000243 Competencies: * Developing Plans * Prioritizing and Organizing * Evaluating and Implementing Ideas * Acting Strategically * Building a Customer-Focused Organization Required Education and Experience: * Bachelor's degree * 8-10 Years of relevant experience. * Five years of admissions experience at a competitive university with at least two years in overseeing international admissions. Preferred Education and Experience: * Master's degree * 10+ years of relevant experience Position Type/Expected Hours of Work: * Full Time * 35 hours/week * Evening and weekend work required. * Hybrid 1 - 1-2 days remote work, 3 working days in the office Salary Range: * $100,000-$115,000/year Travel Required: * This position requires moderate travel (up to 6 weeks of travel in the Fall and 2-3 weeks in the Spring. Additional Eligibility Qualifications: Incumbent must be strategic and adaptable, have superior customer service experience and must be capable of working under tight deadlines while maintaining attention to detail. The Director must have an understanding of international higher education; possess excellent interpersonal skills as well as strong presentation, oral and written communication skills; have excellent time management and organizational skills with the ability to effectively plan; be able to prioritize work and manage projects skillfully. In addition, the incumbent must possess the following: * Bachelor's degree required, advanced degree preferred * 8+ years of previous admissions experience preferred * Management experience required * Keen mind with a strong work ethic; has high energy and is committed team player with excellent leadership capabilities * Ability to train and develop team members * Ability to lead and manage a team * Capacity to be a self-starter * Ability to achieve success individually and as part of a team in a fast-paced environment * Persistence combined with a positive attitude and approach to work and others -- self-motivating work style * Mature, positive and collaborative interpersonal skills * Possesses a thorough and demonstrable level of knowledge of international school programs, with a demonstrated ability to match a prospective student's needs to the correct program fit * Superior research and analytical skills * Great problem solving and process improvement abilities * Ability to meet tight deadlines working with team members outside of Admissions * Regular and predictable attendance is an essential function for this position * Ability to travel up to 6 weeks during Fall recruitment and up to 2-3 weeks during Spring recruitment * Ability to work evenings and weekends Benefits AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite. Click here to learn about American University's unique benefit options. Other Details * Hiring offers for this position are contingent on successful completion of a background check. * Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university. * Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. * American University is an E-Verify employer. Current American University Employees American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings. Contact Us For more information or assistance with the American University careers site, email theworkline@american.edu. American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual's genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.