How brave are you? We are a high-tech company providing machine tools and laser technology, and are looking for people who can face new challenges with a fresh mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With you on board, we would like to power ahead with the digital networking of the manufacturing industry. Our passion and creative drive ensure that we are an innovative force – across the globe at over 80 TRUMPF locations.

TRUMPF is seeking candidates for an onsite internship in the TruServices Department at our Farmington, CT location. This internship will provide a college-level student with practical and professional experience that will enhance and compliment their classroom learning. This internship will be January 2025 to August 2025 for at least 32 hours a week.

Sales Process Optimization:

• Analyze current aftersales processes to identify, opportunities, and areas for improvement.

• Propose and develop automated workflows to streamline sales activities, reducing manual interventions and increasing efficiency.

• Assist in the implementation and testing of new sales process enhancements.

• Monitor and evaluate the effectiveness of optimized processes, making data-driven recommendations for further improvements.

Customer Onboarding:

• Work closely with the aftersales team to ensure smooth and effective onboarding of customers onto our customer experience platform.

• Provide personalized support to clients during their onboarding journey and ensuring a positive experience.

• Collaborate with cross-functional teams to customize platform configurations based on individual customer needs.

• Contribute to the creation of comprehensive onboarding documentation, tutorials, and guides for customers.

• Gather customer feedback and insights to continuously enhance the onboarding process.

Data Analysis and Reporting:

• Assist in the collection and analysis of data related to sales performance and customer onboarding.

• Create regular reports and dashboards to track key performance metrics and provide actionable insights.

• Collaborate with the analytics team to develop data-driven recommendations for process improvements.

Qualifications

Excellent organizational skills and attention to detail is required. Strong inter-personal communication skills and ability to work as a team player.

Education

Must be a student enrolled in an accredited university or institution pursuing an undergraduate’s degree in a related field.

TRUMPF is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, veteran status, or other protected class.

TRUMPF Inc. endeavors to make TRUMPF careers pages accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance in completing the applications process, please contact our HR department at 860.255.6000 or at HRgeneral@us.trumpf.com. This contact information is for accommodation requests only and can not be used to inquire about the status of application.