SUMMARY: Responsible for properly executing safety and security duties on assigned shift in accordance with Policies and Procedures. Essential Responsibilities and Duties: (Specific areas of responsibility including, but not limited to) * Generates necessary written reports regarding safety/security-related incidents involving Guests and Team Members; investigates thefts, injuries/illnesses, and property damage, etc. * Actively patrols on a continual basis to provide overall asset protection of Casino property and Guest/Team Member safety. * Communicates effectively using a two-way radio to receive and provide information to other radio users, and coordinate action. * Attends required meetings and trainings. * Identifies potential safety hazards and reports them; mitigates and resolves safety hazards, or requests the appropriate individual/department for proper resolution. * Ensures safe transportation of Casino monies, gaming assets, and the safety of Team Members and Guests. * Interacts with difficult Guests and situations, and takes appropriate action. * Interacts with Guests and Team Members in a positive and professional manner. * Maintains a working knowledge of Resort departments, areas, and facilities, as well as special events and promotions in order to advise Guests, and assists fellow Team Members whenever possible. * Checks identification of Guests who appear to be under the legal age to either gamble or consume alcoholic beverages, or who have active exclusions, and takes appropriate action. * Oversees collection, testing, and processing duties in compliance with BOC Certified Professional Collector (CPC) guidelines and Drug / Alcohol Testing program policies and procedures. * Performs other duties as assigned. Qualifications Mandatory Requirements: * Must possess a high school diploma, G.E.D., or equivalent. * Military experience preferred. * Must be a trained and Certified Professional Collector (CPC) within the introductory period. * Ability to read and comprehend documents such as identification cards, safety rules, operation and maintenance instructions, procedure manuals, etc. * Must be familiar with Public Safety Department Policies and Procedures, the Emergency Action Plan and have passed the training program within the introductory period. * Ability to write and type, reports, documents, and correspondence. * Must be familiar with all applicable laws, rules, and regulations governing the Casino. * Required to attend mandatory training such as Defensive Tactics, Title 31, CPC, A.R.E., etc. * Must be able to read electronic display panels on devices such as radios, cellular telephones, alarm systems, public address systems, etc. * Ability to apply common sense reasoning to a variety of situations and carry out instructions in written, oral, or diagram form in a professional manner. * Must be able to keep up with a fast-paced atmosphere and work under pressure. * Must be at least 21 years of age. * May be required to possess and maintain a valid California drivers license and a Black Oak Casino drivers permit. * Must be able to communicate using a portable 2-way radio and/or cell phone. * Must possess working knowledge of computer programs and applications. * Must be able to pass a mandatory drug test. * Must be able to obtain a valid gaming license. * Must provide evidence of employment eligibility in the U.S. * Must possess excellent communication and writing skills. * Must be able to communicate in English. Physical Demands: * Required to lift and push/pull up to 50 lbs and occasionally more with assistance. * Must have visual acuity of 20/20 with corrective lenses. * Must be physically able to perform all job requirements. * Required to work around moving machinery with possible exposure to vibration, dust, gas, steam or chemicals. * Required to wear protective equipment such as mask, earplugs, gloves, eyewear, weather gear, etc. * Must be able to stand and walk up to 100% of job time. Work Environment: * Must be able to work in a non-smoke free environment. * Must be able to work in a noisy environment. * Must be able to work outside in all weather conditions. * Potential exposure to infectious disease. * Must be able to work all shifts, weekends, holidays, and special events. * Potential exposure to hostile situations. * Required to walk on uneven ground.