* Receive phone calls, faxes and emails from external & internal customers which must be handled on a timely basis. * Utilize core products and resources as solutions to customer's daily needs, including generating quotes, specifying and applying products, and executing work internally to deliver results. * Coordinate and lead internal resources and efforts on larger projects to complete work as needed. * Understand and ensure that sales efforts and work flows are aligned with the goals and strategies of the business unit * Support JHC Sales personnel when required for the pursuit of corporate sales initiatives * Understand and ensure that the JHC TCC (Total Customer Commitment) standards are upheld at all times * Work closely with and support the JHC product principals when required to do so * Actively and enthusiastically attend required and preferred training * Actively and enthusiastically support JHC colleagues at all times * Actively and enthusiastically participate in the weekend on-call rotation * Always build and cultivate solid relationships and promote a team atmosphere * Remain alert and aware of surroundings at all times, regardless of location * Travel throughout the JHC geography may be required PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means. If you wish to become an approved agency to assist us in our employment efforts, please submit your request to careers@johnhcarter.com