Working Title Director, Strategic Projects & Client Support Position Number FA7310 Posting Number AP00479P Type of Recruitment General Public Is this position restricted? No Work Location Radford Division Enrollment Management-80 College/Unit University Relations E&G - 710 Department University Relations-60001 Hours Per Week 40 Months Per Year 12 Academic or Calendar Year Calendar Year Full Time/Part Time Full Time If part time, enter Percent Time Work Schedule Normal Work Schedule Monday - Friday 8 am - 5 pm with some nights and weekends as required. Physical Demands Posting Text Contact Name for Applicant Gina Stike Contact Phone for Applicant 540-831-5585 Education/experience * Advanced degree in a related field required (marketing, communication, advertising, business); or a combination of education, training, and experience equating to an advanced degree. * 5 to 7 years of relevant work experience, preferably in higher education or in an advertising, public relations, or marketing agency setting. Job Summary Reporting to the AVP for Strategic Communications, the Director of Strategic Projects and Client Support will oversee communication activities related to the university's strategic projects and manage a team of communication professionals supporting academic colleges and administrative divisions. The director will help plan, execute, and measure integrated communication plans for strategic projects, including recurring events such as commencement and convocation, as well as one-time projects such as new facility openings and major program announcements. This will entail working closely with Marketing and Communication team members and campus partners, as well as tracking the progress of communication deliverables using an online project management system and measuring the results of those efforts. The director will also hire and supervise a team of communication professionals focused on supporting the university's colleges and administrative divisions. This team will help internal clients define audiences and objectives for their communication projects and then determine the best approach to achieve success. This could involve tapping into the services of the Marketing and Communication team or leveraging a variety of communication templates and other tools to meet their own needs. The director will also work with teammates to help train internal clients on using these templates to produce a range of deliverables including digital screen slides, one-page flyers, brochures, and internal e-newsletters. The customer service-focused director must be well-organized and maintain a high degree of professionalism while supervising teammates, managing client expectations, developing detailed project plans, ensuring that projects are completed on time and within budget, and measuring the success of those projects. The successful candidate must be able to work in a high-volume, fast-paced work environment. Required Qualifications * Demonstrated proficiency with project management software, such as Lytho, Asana, Hive, Basecamp, Kantata * Experience developing marketing and/or communication project plans, creating timelines, coordinating team resources, interacting with clients, and trafficking deliverables for review and approval to ensure timely completion of projects. * Strong communication and interpersonal skills, including collaborating with clients to understand their needs and set appropriate expectations. * Excellent organizational skills and time management skills * Experience managing multiple projects and assignments simultaneously while coordinating the efforts of project teams * Demonstrated ability to work effectively as a team player and independently while producing high-quality results * Experience supervising direct reports, including setting goals, evaluating performance, coaching to improve weaknesses, and creating professional development plans Preferred Qualifications Hiring Range Commensurate with experience, up to $72,000 Posting Date 01/13/2025 Application Review Date 02/03/2025 Closing Date Open Until Filled Yes Special Instructions to Applicants Employment Conditions Must have a criminal background check, Must have a driver's license check Statement of Economic Interest is required No Alternate work schedule Some evenings and weekends required. Required Licenses Must have valid driver's license Describe other job related licenses and/or certifications Equal Opportunity/Affirmative Action Statement Radford University does not discriminate with regard to race, color, sex, sexual orientation, disability, age, veteran status, national origin, religion, or political affiliation in the administration of its educational programs, activities, admission or employment practices. Clery Statement In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, Radford University publishes an Annual Security and Fire Safety Report. The report includes the university's policies, procedures, and programs concerning safety and security, as well as three years' of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at Radford.edu/police. You may also request a paper copy of the report from the Radford University Police Department located at 810 East Main Street PO Box 6883, Radford, VA, 24142. Reasonable Accommodation Statement If you are an individual with a disability and desire accommodation in the application process please contact the hiring department. Quick Link for Internal Postings https://jobs.radford.edu/postings/15306