LBMC OVERVIEW LBMC Employment Partners, LLC is a leading PEO and human resources consulting firm located in Nashville, TN! LBMC Employment Partners provides a complete menu of human resources products and services including Professional Employer Organization (PEO), human resources consulting, payroll outsourcing, and much more. WHY YOU WANT TO WORK WITH US LBMC Employment Partners is a great place to work, and we have the awards and people to prove it! As one of the fastest growing companies since our inception over 25 years ago, we know that people are the key to how to maintain our success. Our people, culture, benefit options, growth opportunities all come together to make us a certified Great Place To Work employer! Below are some of the benefits and perks of being an LBMC Employment Partner's employee: * Hybrid role with flexible work schedules * Robust benefits package offering medical, dental, vision, short-term disability, life insurance, etc. * Generous Paid Time Off * Paid company holidays * Paid maternity/paternity/adoptive leave * Company 401(k) match POSITION SUMMARY LBMC Employment Partners, LLC is looking for a self-motivated, exceptional team player to join our team as a Sales Operations Manager. We work in a high energy, high expectations environment. We place a focus on balancing our professional and personal responsibilities. PRIMARY DUTIES AND RESPONSIBILITIES include the following: * Lead and execute strategic sales initiatives to drive revenue growth and improve sales enablement and effectiveness. * Collaborate with the sales team to identify opportunities for process improvements and implement changes. * Analyze current sales processes and workflows to identify bottlenecks and areas for enhancement. * Develop and implement best practices, standardized processes, and automation to streamline operations. * Manage and optimize the Salesforce CRM to ensure it meets the needs of the sales team. * Create and maintain dashboards, reports, and analytics to provide actionable insights. * Train and support sales team members on Salesforce best practices and new features. * Utilize advanced Excel skills to analyze sales data, forecast trends, and generate reports. * Provide regular and ad-hoc reporting to management, highlighting key performance metrics and insights. * Work closely with marketing, finance, and service teams to ensure alignment on sales strategies and initiatives. * Facilitate communication and coordination between sales and other departments to support overall business objectives. * Develop and track key performance indicators (KPIs) to measure the success of sales initiatives. * Identify training needs and develop training programs to enhance the skills and performance of the sales team. EDUCATION AND/OR EXPERIENCE Bachelor's degree in Business Administration, Marketing, Sales, or a related field. MBA is a plus. PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following: * 7-10 years of experience in sales operations, with a proven track record of leading sales initiatives and improving sales processes. * Experience working with Salesforce as an administrator or power user. * Expert proficiency in Microsoft Excel, including advanced functions, data analysis, and reporting. * Strong understanding of CRM systems, specifically Salesforce. * Familiarity with sales analytics tools and methodologies. SKILLS * Excellent analytical and problem-solving skills. * Strong leadership and project management abilities. * Outstanding communication and interpersonal skills. * Ability to work independently and as part of a team. * High attention to detail and organizational skills