This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify. The Department of Corrections, Division of Institutions, is recruiting for multiple Office Assistant 1 positions at the Anchorage Correctional Complex (ACC) located in Anchorage, Alaska.    Watch Alaska DOC's video here:  DOC Extended Cut.mp4 (vimeo.com) What you will be doing: The administrative team at the Anchorage Correctional Complex (ACC) encompasses various responsibilities, including reception, security post, mail handling, and cashier duties. ACC serves as a comprehensive correctional complex, functioning as an intake facility for felons and misdemeanants, and housing both sentenced and unsentenced prisoners. With a workforce of over 300 staff members and an inmate population exceeding 1,000, the Office Assistants form a vital clerical team within ACC. Members of the Office Assistants are expected to execute a range of duties at the Anchorage Correctional Complex. While some tasks may be assigned on a rotating basis, each clerk undergoes comprehensive training to proficiently carry out these responsibilities and is prepared to step in wherever assistance is required. Our organization, mission and culture: The Alaska Department of Corrections provides secure confinement, reformative programs, and a process of supervised community reintegration to enhance the safety of our communities. We are trained professionals committed to a safe, open and respectful organization. We are dedicated to public safety and will always respect the rights and dignity of victims of crime. Offenders in our charge will be treated in a safe and humane manner and will be expected to enhance their ability to reform every day. The benefits of joining our team: This position is a standard Office Assistant 1 in which the incumbent will learn the full range of duties involving the use of multi-line phones, screening visits, cash handling, balancing a till, distributing mail, screening mail. Though an entry level position, there is room for growth as an Office Assistant 2 and Office Assistant 3. The duty hours are Monday through Friday 8:00am - 4:30 pm. The working environment you can expect: The reception areas are located in the lobby of both buildings on the Anchorage Correctional Complex. The reception area experiences a lot of traffic with the public, as well as other law enforcement agencies and attorneys. The cash window and mail room are on the administrative side of the facility. It is your standard office space. Who we are looking for: We are interested in candidates who possess some or all of the following position specific competencies: * Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve them problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. * Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement * Interpersonal Skills: Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations. High school diploma or G.E.D. OR Acceptance in full standing by an accredited college (this includes acceptance in a concurrent enrollment or dual enrollment program). OR A Career Readiness Certificate with ACT WorkKeys scores of skill level 3 or higher in: Graphic Literacy (formerly Locating Information), Applied Math, and Workplace Documents (formerly Reading for Information). Special Note: ACT WorkKeys skill testing and career readiness certification is available at the Department of Labor and Workforce Development's Alaska Job Centers. "Acceptance in full standing" means acceptance to a post-secondary program by a college or university and does not require enrollment or participation in the program. This includes acceptance in a program offering college credits while in high school, or both high school and college credits, but does not include taking advanced placement courses in high school. Some positions in this class require the incumbent operate a state vehicle. Such positions require the selected candidate possess a valid driver's license and be 18 years of age or older on or before the first day of employment. REQUIRED DOCUMENTS If selected for an interview, the applicant must provide the following: * Resume. * Three (3) Professional References. * Last three (3) Performance Evaluations. PREA NOTIFICATION The Department of Corrections follows and maintains federal and state requirements standards including, but not limited to, Prison Rape Elimination Act (PREA) standards which apply to all public and private institutions that house adult or juvenile offenders. PREA standards preclude the department from hiring or promoting anyone who has engaged in, or been convicted of any conduct which would violate PREA standards related to sexual assault including: * Sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution. * Convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or * Has been civilly or administratively adjudicated to have engaged in the activity described above.   EDUCATION  If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of interview, at the discretion of the hiring manager. SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION  Education completed in foreign colleges, universities, or high schools may be used to meet the minimum qualifications listed above. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. post-secondary institution reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the post-secondary institution or high school.  It is your responsibility to provide such evidence when applying. WORK EXPERIENCE If using work experience in your Applicant Profile, you must also provide the employer's name, your job title, dates of employment and whether full or part-time. Applicant Profiles will be reviewed to determine if the responses are supported, and Minimum Qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment. CRIMINAL HISTORY CHECKS/APSIN/ACOMS Please be aware - this position requires the use of the Alaska Public Safety Information Network (APSIN)/Alaska Corrections Offender Management System (ACOMS). A security clearance issued by the Department of Public Safety (DPS) is necessary to use APSIN/ACOMS. DPS will deny security clearance for any applicant who has been convicted of a felony or misdemeanor in this state or another jurisdiction, or who may be a fugitive from justice.  Additionally, security clearance will be withdrawn if DPS discovers that material information was falsified or omitted at the time of the initial application for security clearance. FINGERPRINT NOTICE All Department of Corrections employees are required to be fingerprinted. The successful candidate must pass a criminal history check. RECRUITMENT SCOPE This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify. MULTIPLE VACANCIES NOTICE This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies. WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.  For applicant password assistance, please visit:  https://www.governmentjobs.com/OnlineApplication/User/ResetPassword EEO STATEMENT The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer. For specific information in reference to the position please contact the hiring manager at: Name: Oscar Zapata Title:  Administrative Officer 2 Phone: (907)269-4204 Fax: (907)269-4112 Email: oscar.zapata@alaska.gov