Communications Manager CHATTANOOGA, TN M-F 8am-5pm Position open to remote: No Grade: ES14 Compensation Range: $71,900 + Who We Are: Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation's largest asset-based trucking companies. But the most valuable asset we offer isn't tractors, trailers, or even our exclusive, cutting-edge technology. It's the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise-both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that's what we call the POWER OF U.S. Why U.S. Xpress? Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you're passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below! * Medical, Dental, and Vision * Basic/Supplemental Life * Accidental Death/Dismemberment * Health Savings Accounts * Flexible Savings Accounts * Company Paid Holidays * Paid Time Off * 401k with Employer Matching Contribution * Employee Stock Purchase Plan * Paid Parental Leave * Short Term Incentive Program * Employee Assistance Program * Pet Insurance Primary Position Purpose: The Communications Manager is responsible for creating highly engaging and accurate content to be distributed across various mediums and to distinct audiences. This individual plays an important role within the Brand Communications team, serving as lead on all internal and external facing written content across the enterprise, supporting various business partners and teams. The Communications Manager can take often complex information and distill it into a creative narrative and/or campaign. This position participates in kickoff meetings and brainstorms, helps identify interesting topics, writes compelling short- and long-form copy, and partners closely with colleagues and key stakeholders to obtain essential information, reviews, and approvals. The Communications Manager is responsible for ensuring that written messaging across all platforms is aligned with brand voice and appropriate for a publicly traded company. This individual is highly creative, innovative, and comfortable working in a fast-paced environment that often requires quick turnarounds. Position Functions: * · Writes copy for mediums that include but are not limited to corporate website, company intranet, driver facing tech channels, social media, corporate newsroom/research, conferences and events, video scripts, sales collateral, emails, newsletters, home mailers, blog, etc. * · Plans and writes content for weekly internal newsletter, updates to websites, sales collateral, and support materials for key business partners. * · Works closely with business and Marketing Director in developing strategy for deliverables and developing content based on that strategy. * · Works with Graphic Designer and other external resources (web developer and videographer) to assure we have appropriate resources to support needs. * · Aligns closely with Marketing Director to approve and schedule communications requests. * · Key participant in strategy sessions, campaign planning, and creative kickoff meetings and helps identify unique, compelling narratives. * · Writes copy in different tones of voice (depending on the audience) that adheres to the company's style and brand voice guidelines. Audiences include but are not limited to corporate team members, shops/mechanics, professional truck drivers, customers, news media, and investors/analysts. * · Works in a collaborative environment to identify engaging topics for potential communications, propose copy concepts, presents underlying strategic thinking to internal team, consults with Subject Matter Experts (SMEs), and writes compelling final products. * · Balances many projects at once and contributes to multiple aspects of the company's communications mix. * · Works closely with department leadership and other corporate senior leadership to interpret creative direction and overall narrative and adapts points from creative briefs into persuasive and compelling copy. * · Produces high-quality, error-free content with keen attention-to-detail. * · Studies the objectives, policies, and needs of the company to develop copy that influences the audience's opinion. * · Establishes and maintains cooperative relationships with cross-functional teams, SMEs, and company leadership. * · Completes all tasks within expected deadlines. * · Performs other related duties and assignments as required. * · Collaborate in-person with all levels of the organization to harness collective intelligence of the workforce. * · Attend all in-person meetings and trainings on recent developments, goals, and objectives. Participate in such discussions by offering input and advice. * · Regularly engage remotely and in-person with customers and potential customers to establish rapport, open communication, and expectations. * · Build credibility and trust among managed employees by providing prompt and constructive feedback in office when observing such need. * · Lead and facilitate regularly scheduled meetings and in-person trainings that harmonize collaboration internal to the department and external to other SBUs. * · Determine best practices and reinforce constructive and positive feedback through face-to-face interactions with employees on the floor in real time. What We're Looking For: Education * · High school diploma or equivalent required * · Bachelor's degree in Communications, English, Public Relations or related field, or equivalent experience preferred * · Equivalent years of experience are defined as one year of professional experience for each year of college requested Experience * 5-7 years of relevant experience required * Previous significant professional writing experience required * Previous experience in communications with a large company * Work samples required * Experience working with/for a creative agency a plus * Transportation and/or Logistics industry experience a plus Skills & Abilities * Exceptional written and oral communication skills * Proficient with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook * Ability to actively listen and possess strong social perceptiveness * Strong interpersonal skills * Ability to execute and take initiative * Ability to follow up and follow through with all assignments * Excellent time management skills * Attention to detail * Team player * Adept at assessing organizational dynamics and managing change * Works quickly and efficiently. Able to test solutions, learn, and iterate quickly * Proactive and pragmatic problem solver * Communicates effectively across multiple mediums Licenses & Certifications * N/A Supervisory Responsibility * · N/A Work Environment / Physical Requirements - Normal office settings. This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce. This role will remain open until it has been filled. #LI-Hybrid