Enterprise Excellence (EE) is a group within the Chief Operating Office (COO) organization that designs solutions to enhance transparency, empowers Operations and Functions to improve processes and evolves the organization through continuous improvement and simplification. The organization is responsible for defining, deploying, and driving alignment and progress against a firm-wide framework that reduces operational risk, standardizes workforce optimization, and improves process health. The BP&A Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. Responsibilities: * Identify trends, themes, tendencies that indicate emerging operational risks by relying on mining trends in relevant metrics, loss data and external events. Effectively communicate learnings to Business to drive necessary responses and action. * Support the businesses with identifying potential solutions to make a process more efficient and apply possible technology solutions to achieve straight through processing * Engage technology partners where needed to implement changes and control implementations. * Support assessment reviews aimed at identifying gaps to policy and standards, defining further improvement opportunities, trainings and best practices reviews with regional team. * Drive management for closure of control gaps identified by risk assessment process regionally. * Regularly communicate and escalate to senior leaders on gaps and progress on gaps/action items closure related to internal Risk Assessment findings. * Has the ability to operate with a limited level of direct supervision. * Can exercise independence of judgement and autonomy. * Acts as SME to senior stakeholders and /or other team members. * Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. * Individuals with reengineering and transformation background are likely to be a better fit. Ability to source data, transform and draw inference would be highly beneficial * Prior coding experience with programming languages such as SQL, Python Qualifications: * 5-8 years relevant experience Education: * Bachelor's/University degree or equivalent experience * ----------------------------------------------------- Job Family Group: Operations - Core * ----------------------------------------------------- Job Family: Business Planning & Analysis * ----------------------------------------------------- Time Type: Full time * ----------------------------------------------------- Primary Location: Johnson City Tennessee United States * ----------------------------------------------------- Primary Location Full Time Salary Range: $66,240.00 - $99,360.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. * ----------------------------------------------------- Anticipated Posting Close Date: Dec 04, 2024 * ----------------------------------------------------- Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View the "EEO is the Law" poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting