Overview Brief job description (essential functions of the job): Class Specifications: Includes library assistants working in the branch libraries whose duties involve the following: greeting and directing patrons, registration of borrowers, charging and discharging of books and other materials, maintaining the book and other materials collections, maintaining/troubleshooting equipment, typing/word processing, and filing. Responsibilities Typical Duties: Under the direction of the Branch Librarian or ranking staff member, and in accordance with standard policies and practices, performs any or all of the following: * Greets and directs library patrons in person and over the phone, providing simple direction and information. * Gives out and interprets BPL policies and procedures in a professional and courteous manner. * Identifies and refers problems to their supervisor. * Charges and discharges books and other materials, as well as receives and records fines. * Interviews applicants for library cards and verifies identification. * Prepares periodicals for circulation and maintains the periodical collection. * Books museum passes. * Receives and routes requests, including basic interlibrary loan requests, maintains reserve shelf, handles send item list. * Receives, sorts, shelves, verifies, delivers, mends, and bar-codes books, and traces records and searches shelves for books not properly accounted for. * Assists in maintaining bulletin boards and exhibition cases. * Typing/word processing simple forms and records. * Compiles basic statistical records. * Operates and provides basic equipment maintenance and troubleshooting, e.g., turning on and off, cleaning, filling with paper, and replacing toner cartridges. * Uses and assists patrons in the basic use of a variety of library-owned technological equipment, e.g., photocopier, public computer signup systems, and audiovisual equipment. * Sorts and routes U.S. Mail. * Attends training when directed. * Performs other related duties as required. Minimum Entrance Qualifications Minimum Qualifications: * Education: High school graduate or GED * Experience: None required Special Qualifications: * Tact in dealing with people; good oral skills. * Ability to work cooperatively with staff; * Demeanor appropriate to the workplace. * Competency in the use of personal computers and Windows software sufficient to meet the tasks of the position. * Dependability; good attendance and punctuality record. Requirements: * Ability to exercise good judgment and focus on detail as required by the job. * CORI - Must successfully clear a Criminal Offenders Record Information check with the City of Boston. BOSTON RESIDENCY REQUIRED Terms: Union/Salary Plan/Grade: AFSCME/LA-3 Hours per week: 35