POSITION SUMMARY We are seeking a highly skilled and motivated System & Network Administrator to join our IT department. Based in Harvard, MA, this role will have global responsibility for managing and supporting IT networks and systems across four locations: San Diego, CA; Long Island, NY; Harvard, MA; and Suzhou, China. This position will play a vital role in maintaining and enhancing our IT infrastructure, with a focus on modernization, security, and compliance. Key projects include upgrading networks to Cisco Meraki, consolidating domains into MS O365 Azure, supporting a hybrid Active Directory environment, and creating an Azure GCC-high enclave for compliance with CMMC v2 Level 2 standards. The ideal candidate will also mentor junior IT staff, educate users, and implement IT best practices for a secure and efficient environment. KEY POSITION RESPONSIBILITIES * IT Infrastructure Management * Manage and maintain IT infrastructure in Harvard, MA, and remotely support other global sites. * Administer Cisco Meraki networking solutions, including configuration, deployment, and ongoing maintenance. * Oversee server virtualization using Hyper-V for all locally run servers. * Manage network legacy hardware until it is replaced with Cisco Meraki such as NETGEAR switches, TP-Link POE switches, Ubiquiti wireless access points and routers running OpenSense. * Support 3XLogic and Unify security camera systems for indoor and outdoor surveillance. * Ensure backup solutions using Datto for servers and Work Folders for workstation data sync. System Administration * Administer hybrid Active Directory, syncing on-premise infrastructure with Azure AD. * Consolidate domains into a unified MS O365 Azure domain (aeminc.com). * Manage Great Plains for financials (planed to replace with Oracle Netsuite in 2025) and other software, including SOLIDWORKS, DraftSight, and WordPress. * Support the migration of legacy applications and services to Azure and SaaS platforms. * Maintain Docker and Posix-based containers as Hyper-V guests * Support and Manage Windows Hello and Certificate based Authentication infrastructure * Manage policies for BitLocker encryption and Sophos antivirus/data loss prevention. Security and Compliance * Assist in designing and implementing an Azure GCC-high enclave for handling CUI securely. * Ensure compliance with NIST 800-171 and CMMC v2 Level 2 standards. * Use ManageEngine for vulnerability management, patching, and monitoring IT systems. * Oversee secure remote access using dual certificate-based OpenVPN. User Support and Training * Provide tier-2/3 support for users and manage low-traffic helpdesk operations via email. * Educate users on IT policies, secure usage of personal devices, and software best practices. * Mentor junior IT team members, fostering growth and technical expertise. Project Management * Lead IT projects such as the implementation of SOLIDWORKS PDM, ERP upgrades, and Windows 11 deployments. * Address data storage challenges, including implementing deduplication solutions. * Standardize systems and IT practices across all global locations. Documentation and Reporting * Develop and maintain IT policies, procedures, and documentation to meet compliance standards. * Create detailed documentation for network configurations, software deployments, and backup systems. * Monitor and manage IT spending in alignment with budgetary constraints. Qualifications Education & Experience * Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). * 5+ years of experience in IT infrastructure and network/system administration. * Proven experience with Cisco Meraki, Azure, Office 365, and Hyper-V. * Strong knowledge of NIST and CMMC compliance requirements. Technical Skills * Expertise in networking protocols, firewalls, VPNs, and group policy management. * Proficiency in using monitoring tools like ManageEngine for security and performance. * Experience with IT asset management, including deploying and managing Adobe Acrobat licenses. Soft Skills * Strong analytical and problem-solving abilities. * Excellent written and verbal communication skills. * Ability to mentor and train junior staff and educate end-users. * Capable of managing multiple projects and working under deadlines. Preferred Qualifications * Certifications: CCNA, Microsoft Certified: Azure Administrator Associate, or CISSP. * Experience in a global or multi-site organization. * Familiarity with ITAR regulations and managing classified data. Work Conditions * Based in Harvard, MA, with up to 25% travel to support sites in San Diego, Long Island, and Suzhou, China. * Flexible schedule to accommodate global time zones as necessary. Equal Opportunity Employer. Minorities/Women/Veterans/Disability/Gender Identity/Sexual Orientation