Why this role is important to us You will be joining the Institutional Services function that allows us to deliver a comprehensive, holistic approach to each client relationship - for asset managers and asset owners, insurance companies, and official institutions globally. It means our client-facing functions work together to bring the very best solutions and services the firm has to offer - across all of our locations, products, and capabilities. Join us if making your mark on the long-lasting client relationships we build is a challenge you are up for. As Retiree Services Managing Director you will be responsible for: * Externally and internally driving any strategic initiatives that will have a direct impact on how we will interact with the client (vendor changes, technology changes, operating model changes) * Maintaining operating excellence and leading continuous improvement across the operating model * Play a key co-ordination role overseeing teams and bringing together executive management updates * Govern key vendor relationships * Manage team across State Street and extended teams in vendor partners These skills will help you succeed in this role * Excellent leadership, program management, negotiation, and communication (verbal and written) skills and a commitment to ensuring timely and accurate stakeholder communications * Must demonstrate the judgment and ability to closely partner with and advise business, vendor, and technology leaders (and other stakeholders) issues-related and audit matters * Ability to learn new products, services, businesses while supporting them * Strong analytical skills, solid judgment, and the ability to evaluate complex business issues * Ability to thrive in a fast-paced, deadline-driven environment, including by demonstrating excellent time management and planning skills Education & Preferred Qualifications * 20+ Years in financial services or related field * Prior experience managing effective large teams * Core investment product knowledge Are you the right candidate? Yes! We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don't necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit. About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to Flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer Salary Range: $170,000 - $267,500 Annual The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ. Job Application Disclosure: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. State Street's Speak Up Line