Requisition Number Stu330P Position Type Student Worker Department Department of Student Workers Job Title Student Worker - Ticket Office (Event Staff) Spring 2025 Classification Student Worker Pay Rate Starting rate $9.50/hr Position Summary Information Hours per week Up to 10-20 hrs/week Days Worked Flexible Hours/Shift worked Evenings & Weekends Required Posting Detail Information Job Summary/Basic Function The Millersville University Ticket Office is looking for student workers to work year-round events including athletic events, arts events, and other special University events as a member of Event Staff. Required Qualifications * Exceptional Customer service skills. * Strong inter-personal communication skills. * Ability to work in diverse, fast-paced and dynamic environments. * Ability to work with guests of all ages from small children to senior citizens. * Availability to work evenings and weekends. * Willingness to perform various duties as assigned by the manager on duty. * Must complete 3 required clearances (PA Criminal Background, Child Abuse History, and FBI Fingerprints) Preferred Qualifications * Previous experience working in retail services, customer service, and theaters/venues/sports. * Ability to participate in the physical nature of the event: standing or sitting for long periods of time, lifting items, walking or guiding capabilities. * Vehicle access to get to shifts at various venues on campus or at the Ware Center in downtown Lancaster. Job Duties * Greet and assist guests, fans, patrons, and members of the MU campus community at events. * Manage event entry duties including but not limited to ticket sales, scanning tickets, guest & MU campus community check-in, ushers/concierge services, and facility management duties. * Work with MU campus departments and office sponsoring, hosting, and/or coordinating event including but not limited to Athletics, Office of Visual & Performing Arts, University Police, Facilities/Grounds/Housekeeping/Maintenance, academic offices/departments, student organizations, and other University offices/departments as necessary to run a successful and safe event. * Maintain a valuable and helpful representation of Millersville University through exceptional customer service. * Other duties as assigned Working Conditions and Physical Effort * Ability to participate in the physical nature of the event: standing or sitting for long periods of time, lifting items, walking or guiding capabilities. * Ability to work outdoors in all climate conditions. Posting Open Date 06/24/2024 Posting Close Date 02/28/2025 Special Instructions to Applicants Previous experience is not required; training will be provided. Cover letter and resume are optional. We encourage you to upload your class schedule, which will help us to assist you with determining the best working hours during your academic and extra-curricular schedule. If you are interested, please complete the application below. The Ticket Office Manager will be in touch to set up an interviews with qualified applicants. Quicklink for Posting/Requisition https://jobs.millersville.edu/postings/11813