Responsibilities for this Position Location: USA MD Annapolis Junction Full Part/Time: Full time Job Req: RQ191900 Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Communication, Data Entry, Group Problem Solving, Microsoft Office Certifications: None Experience: 3 + years of related experience US Citizenship Required: No Job Description: Systems Technician III Transform technology into opportunity as a Systems Technician III with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Systems Technician III you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Technician III joining our team. HOW A SYSTEMS TECHNICIAN III WILL MAKE AN IMPACT Resolves technical requests from self-service tickets in support of internal and/or outside customers. Creates, deletes and modify customer accounts. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns. Candidate must be a team player and have the ability to adapt in a dynamic, fast-paced environment. Must be able to multi-task and possess good communication and customer service skills. WHAT YOU'LL NEED TO SUCCEED: Education: Associates of Arts/Associates of Science Required Experience: 3+ years of related experience Required Technical Skills: Windows, Microsoft Office (Outlook, Word, Excel), Data Entry Security Clearance Level: TS/SCI w/Poly Preferred Skills: Ticketing System, Active Directory, Customer Service Location: On Site Certification: Security+, A+ or Net+ Shift: Monday - Friday 1200-2000 GDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from #GREENWAY #ITPolyMD The likely hourly rate for this position is between $39.10 - $52.90. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA MD Annapolis Junction Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.