Tumble Brook Country Club is excited to announce the career opportunity of a full-time Banquet Manager. Qualified candidates will thrive in a hospitality environment, be a great communicator, be proactive in sales & marketing of banquets and event, and be highly focused on providing superior service. Responsibilities * Parties range anywhere from 30people buffets to 250 person plated weddings * Supervise F&B personnel staff during an assigned event * Inspect and assist with banquet set-up and breakdown of tables, decoration, equipment, serving areas and related activities in an accurate and timely manner * Provide excellent food and beverage service for banquet events * Assist in the marketing program to increase banquet business * Be a point person for the client and the staff for the event and ensure satisfaction by communicating with the client throughout the event regarding any changes, substitutions or special requests * Conduct training and refresher classes for F&B personnel in the correct policies and procedures * Assist banquet staff throughout an event as needed (refilling drinks, delivering food, bussing tables, etc.); and following up with host at the conclusion of event * Helps prospects (including Residents) plan special events including menus, entertainment, theme, decorations and other aspects * Recommend refinements for catered events to include floral arrangements, table settings and room appointments; recommend the purchase of equipment and supplies * Transmit the necessary information about all events to the appropriate support staff * Ensure smooth execution of events by inspecting finished arrangements and collaborating with appropriate department heads * Ensure that arrangements are made to set up rooms, provide service and clean areas after events * Develop, implement and monitor standards of service and coordinate catering activities to ensure that a high quality of production and service is consistently maintained * Regularly evaluate services and determine means by which to upgrade quality of catered events * Attend important events to foster relationships that are important to generate event referrals and other club business opportunities * Enhance and manage rental options * Finalize payment and Invoicing for all events * Work with third party vendors to coordinate set up of all events * While performing the duties of this job, the employee is regularly required to reach with hands and arms * The employee is often required to stand, walk, and use hands to finger, handle, feel or operate objects, tools or controls * They will occasionally be required to balance, stoop, twist upper body, kneel, and climb * Noise level is typically moderate to loud * Work extended hours during golf and holiday season * Work weekends and holiday Qualifications * Team-working skills * Critical thinking skills * Organization skills * Knowledge of pertinent health regulations and liquor laws * Must have food and beverage/a la carte and banquet experience * Ability to manage staff (supervisory experience) * Must be highly organized, efficient and detail-oriented * Must have exceptional interpersonal and communication skills * Must have strong customer/guest orientation Computer skills - Word, Excel, POS, etc