Provides superior customer service to patients and clients while supporting the practice with# administrative duties such as phones, medical records, data entry, billing, scheduling. # Requirements: High school graduate or equivalent 1 year experience 1-3 years experience in customer service environment Major Responsibilities: # Utilizes superior customer service skills to perform daily front office#administrative duties including greeting/check-in/check-out, scheduling patient#appointments, answer/directing incoming telephone calls.# Provides patient referrals (with physician direction) or ensures appropriate#referrals have been obtained for required visits in specialty offices.# Reviewing and distributing interoffice/external mail, ordering and maintaining#supplies.# Collection of payments and provides assistance to billing department to include#accurate and timely entry of charges, accounts receivable entries.#Participates in collection process.# Knowledgeable of department specific software programs in order to perform#acurate and timely date entry of patient information such as vaccines, test#results, and surveillance.# Creates and/or maintains filing system to include preparing charts, responding##to requests for records, scanning of records into electronic medical record and#retrieving files from storage.# Provide assistance with providers scheduling at clinic location as well as off site#locations.#Generates and maintains reports using company specific software programs as#well as excel.# Provides other duties to enhance the overall operation of the organization. # # Provides superior customer service to patients and clients while supporting the practice with administrative duties such as phones, medical records, data entry, billing, scheduling. Requirements: * High school graduate or equivalent * 1 year experience * 1-3 years experience in customer service environment Major Responsibilities: * Utilizes superior customer service skills to perform daily front office administrative duties including greeting/check-in/check-out, scheduling patient appointments, answer/directing incoming telephone calls. * Provides patient referrals (with physician direction) or ensures appropriate referrals have been obtained for required visits in specialty offices. * Reviewing and distributing interoffice/external mail, ordering and maintaining supplies. * Collection of payments and provides assistance to billing department to include accurate and timely entry of charges, accounts receivable entries. Participates in collection process. * Knowledgeable of department specific software programs in order to perform acurate and timely date entry of patient information such as vaccines, test results, and surveillance. * Creates and/or maintains filing system to include preparing charts, responding to requests for records, scanning of records into electronic medical record and retrieving files from storage. * Provide assistance with providers scheduling at clinic location as well as off site locations. Generates and maintains reports using company specific software programs as well as excel. * Provides other duties to enhance the overall operation of the organization.