JOB SUMMARY:

The Senior Fraud Investigator helps protect Seacoast National Bank and its customers by thoroughly investigating and documenting the most complex fraud cases, implementing Bank-wide enhancements to accelerate corporate and strategic business objectives, and serving as a trusted advisor to internal and external stakeholders.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide end-to-end management of an ongoing, evolving caseload of the largest and most complex fraud investigations and their timely resolutions, including recovery efforts;
• Ensure flawless documentation to support fraud case findings, outcomes, and resolutions in accordance with department procedures and applicable regulatory requirements;
• Draft Suspicious Activity Reports (SARs) in accordance with department procedures and applicable regulatory requirements;
• Maintain familiarity with the Bank’s products and services, customer base, operating environment, financial performance, business objectives, and strategic roadmap;
• Periodically review industry emerging threats and trends and proactively recommend risk-based countermeasures;
• Serve as a trusted advisor to internal business partners, providing operational insight to business decisions and strategic input to key organizational initiatives;
• Serve as trusted liaison to local, state, and federal law enforcement authorities;
• Lead and influence the organization toward improved fraud prevention practices and behaviors that enhance overall profitability and competitiveness; and
• Provide constructive, diplomatic feedback to junior staff and peers to promote iterative learning and improvement.
• Adhere to Seacoast Bank’s Code of Conduct.

EDUCATION and/or EXPERIENCE:

• 5 to 7 years fraud department experience in a retail banking organization, ideally at a mid-size bank;
• 4+ years authoring complex investigative reports and/or SAR filings;
• Bachelor’s degree, or 4 additional years of relevant work experience in lieu of a degree;
• CAFP or similar credential a plus;
• Fluency in Microsoft Excel, Word, and PowerPoint;
• Strong investigative skills, supported by well-developed analytics, writing, and decision-making abilities;
• Ability to provide constructive feedback and coaching to help develop junior staff;
• Well organized with the ability to manage multiple tasks and priorities; and
• Sound judgment, reliable intuition, persistent curiosity, and an aversion for loose ends.