Empowering Financial Futures. For more than 65 years, Glenmede's independent ownership, innovation and unwavering commitment to our clients have made us a trusted partner for private wealth, endowment & foundation, and investment management clients. Our people are invaluable. Through a team-oriented environment, your knowledge, expertise and varied backgrounds contribute to thoughtful innovation. Our culture fosters opportunities for continuous career growth and development in all areas of the organization. Working at Glenmede, you will experience the infrastructure and resources of a large firm combined with the client and employee focus of an independently owned boutique. OVERVIEW: We are seeking a highly skilled and dynamic Intranet Content Manager to join our team to manage Glenmede's intranet content. This is a new position to support our growing organization's evolving communications needs. The primary function of the role will be overseeing the day-to-day of Glenmede's SharePoint based intranet site. This includes leading all aspects of content management- collaborating with a community of content owners and editors, maintaining overall quality control on content and design as well as developing and implementing policies and standards to ensure effective and engaging content that meets the needs of the business. RESPONSIBILTIIES: This role has overall accountability for the information architecture, content quality, and governance of the intranet, working in partnership with the Technology team to ensure the provision of a best-in-class site that meets the business needs and provides a high-quality colleague experience, including the following: Content Creation & Management. Manage the primary landing page of the site and work with content owners across the organization to develop compelling content, including articles, videos, newsletters, and other digital materials, to communicate company news, updates, and initiatives. Coordinate with content owners to ensure content is accurate, relevant, and up to date. Utilize SharePoint Online features like newsfeeds, blogs, pages, and document libraries to deliver diverse and engaging content. Oversee Content Governance. Responsible for intranet governance, ensuring the platform is effectively managed and maintained. This includes overseeing the structure and organization of content, setting, and enforcing usage policies/expiration of documents, and ensuring the intranet remains a valuable and user-friendly resource for employees. Partner with IT to ensure compliance with data protection regulations. User Training. Create documentation on content management procedures and serve as the primary point of contact for content-related inquiries and support requests. Provide technical support to intranet users including training sessions and user guides to support employees in the effective use of the intranet. Analyze and Improve Intranet Effectiveness. Monitor utilization and evaluate the effectiveness of intranet using SharePoint Analytics and other relevant tools. Develops reporting/dashboards with metrics to inform recommendations for improvement. Solicit and track user feedback to understand user needs and remain informed on external advances in intranet communication practices. Compliance & Security. Ensure that content management practices adhere to internal security, compliance, and data protection policies. Manage content permissions and access controls within organizational guidelines and ensure compliance with Microsoft 365 retention policies and auditing protocols. Stay Updated on Digital Trends. Keep abreast of the latest trends and best practices in digital communication to ensure the organization is leveraging the most effective tools and strategies. REQUIRED QUALIFICATIONS: * Bachelor's degree in Communications, Marketing, Public Relations, Technology, or a related field. * Minimum of 3-5 years of experience in internal communications or a related role, with a strong focus on digital channels. Preferably with prior responsibility overseeing an intranet or internet site. * Proficiency in using intranet platforms (SharePoint, Jive, Confluence) and web technologies (HTML, JavaScript, content management systems, etc.). * Strong organizational and project management skills, with the ability to manage multiple projects simultaneously and meet deadlines. PREFERRED QUALIFICATIONS: * Exceptional written and verbal communication skills, with the ability to create or serve as an editor in the development of engaging and informative content. * Ability to analyze communication metrics and feedback to measure effectiveness and drive improvements. * Proven ability to work collaboratively with cross-functional teams and build strong relationships with stakeholders at all levels. * A creative mindset with the ability to develop innovative communication strategies and content. Headquartered in Philadelphia, PA, Glenmede has 9 office locations in the US. For further information, please visit http://www.glenmede.com. Our Benefits Overview: * Competitive health and welfare benefits, including company HSA contributions * Numerous voluntary benefit choices available * Superior 401k match * Tuition reimbursement * Company subsidized commuter benefits * Generous paid time off, including parental leave * Plus more! Glenmede is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Glenmede is committed to the principle of equal employment opportunity for all employees and applicants and to providing employees with a work environment free of discrimination, retaliation, and harassment. All employment decisions, including hiring decisions, at Glenmede are based on business needs, job requirements and individual qualifications in full compliance with all local, state and federal laws prohibiting discrimination on the basis of any status protected by the laws or regulations in the locations where we operate. Glenmede will not tolerate discrimination or harassment based on any of these characteristics. https://www.glenmede.com/equal-opportunity-employer/ We are not seeking agency assistance with this role. No agencies, third parties, or phone calls, please. Glenmede is not accepting unsolicited resumes from search firms. All resumes submitted by search firms to any employee at Glenmede via-email, the Internet, or directly without a valid written search agreement will be deemed the sole property of Glenmede, and no fee will be paid in the event the candidate is hired by Glenmede. #LI-Hybrid