Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you! The Theatrical Services Technician (Show Audio), Sr. at Busch Gardens Williamsburg is responsible for assisting the Show Audio Supervisor with daily show audio operations and ongoing installation, troubleshooting, maintenance and repair of all Entertainment and Park wide technical systems as it relates to Entertainment shows and events. What you get to do: * Perform entertainment service technical duties at a general level of proficiency with an understanding and demonstration of basic theatrical technical skills. * Troubleshoot needed maintenance and make minor repairs on audio systems, or other technical equipment. * Support Park wide events with install, operation and strike of audio systems as needed. * Perform warehouse prep and maintenance and other behind the scenes duties for entertainment shows and/or events. * Perform all duties as directed by leadership for the good of the department and park. * Work as part of a team to increase productivity while providing excellent guest service. * Responsible for guest, personal and animal safety by bringing potentially dangerous situations to the attention of their leadership. * Maintain park cleanliness, maintenance and safety standards through all assigned tasks. * Consistently demonstrate courteous and professional behavior in all work aspects with all team members and guests. Demonstrating respect for their fellow employees, performers and animals. * Develop a professional approach to the career and function as a team member showing consideration, tolerance, cooperation, reliability and the ability to accept criticism. * Practice safe work habits including, but not limited to, the use of personal protective equipment, lifting and reporting of unsafe situations. * Foster a professional work environment displaying both team and individual contributions. * Adhere to all BGW and departmental policies. * Lead audio projects under direction of show audio supervisor. * Including, but not limited to, preparatory venue maintenance, installing event and show audio, running cable, and other various manual labor to ensure the complete execution of audio projects. * Perform follow-up of trouble calls, S.O.P.'s, repairs and maintenance of all show audio technical services daily responsibilities. * Work with outside contractors under the direction of show audio supervisor. * Additional duties as assigned. What it takes to succeed: * Must be 18 years in all safety critical positions. * High School Diploma or equivalent required. * Must be physically capable of working at heights (catwalks, boom lifts, man lifts, etc.)., lifting 50 lbs. or more, and working comfortably around water. * Must be willing to walk and stand for long periods of time in extreme weather conditions. * Must be willing to work a flexible schedule that includes weekdays, weekends, evenings, overnights and holidays. * Must be able to multitask while maintaining a positive attitude to ensure excellent guest service. * Knowledge of tools related to the entertainment industry (i.e., multimeter, solder equipment, hand tools). * Knowledge of theatrical audio and recordings * Ability to read a plot, pull needed equipment, and install based off the plot preferred. * Ability to troubleshoot problems with equipment and signal flow as well as assist with training other technicians as needed. * Ability to lead a crew as assigned by the show audio supervisor. * Ability to lead a project to completion. * Ability to fulfill tasks and punch lists without direct supervision. * Ability to train and teach fellow ambassadors * Ability to integrate, program, and operate an Yamaha QL/CL and other digital consoles. * Knowledge and ability to properly load a truss * Ability to properly setup an audio system * Shows fellow employees respect and in turn is respected among their peers * Minimum Three (3) years of professional experience as a Audio Technician or equivalent work experience preferred. * Ability to operate a boom lift - will provide training as needed. * Ability to solder preferred * Ability to obtain a BGW driver's license in order to operate BGW vehicles. The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as: * FREE park admission * Discounts on park admission tickets and passes for family and friends * Park discounts on food, merchandise, etc. * Scholarship opportunities * Exclusive employee events and giveaways EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.