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sun communities
office coordinator
sanford,fl,32771
Posted
3 weeks 2 days ago

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Job Description

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OVERVIEW Office Coordinators handle the routine office work and administrative responsibilities of the community. They are also responsible for assisting with planning and coordinating community events and activities. JOB DUTIES * Greets and establishes rapport with guests, current and prospective residents. Fields community comments, suggestions and complaints to the Community Manager. * Prepares and distributes resident and community communications such as rule reminders, violation notices, rent increase letters, delinquency notices, eviction paperwork, lease addendums and renewals. * Collects and posts resident security deposits, processing fees, rent, inspection, application or other miscellaneous fees in Yardi; records in the proper accounts and issues receipts. * Completes and reconciles community reports in accordance with monthly calendar, including accounting reports, community traffic reports, and community activity reports. Maintains records and files in accordance with the Operations Manual. * Performs general administrative functions such as answering phones, typing, copying, faxing, and filing. * Reviews and codes invoices and statements for Community Manager approval. * Schedules clubhouse rentals and processes rental fees. * Ensures office supplies are sufficiently stocked and prepares supply orders as needed. * Makes collection calls for site rental payments as directed by the Community Manager. Submits bad debt files to collections. * Processes resident move-ins and move-outs in accordance with the Operations Manual. * Assists with planning and coordinating resident relations events and activities within the community. * Assists with the preparation of marketing materials, including brochures and flyers that pertain to homes for sale (new, pre-owned and brokered homes), community events, and other community-related information as directed by the Community Manager. * Refers all sales prospects to the Community Manager and enters prospect information into Yardi in a timely manner. * Assists prospective residents by checking the status of Sun Homes inventory. Reviews new and pre-owned home listings, shows homes to prospective residents, and assists with rental applications at the discretion of the Community Manager. * Forwards Sun Homes customer service requests to the Community Manager in a timely fashion. * Completes new move-in incentive requests for non-Sun Homes deals. * Coordinates with the Underwriting team at the Main Office to obtain approvals on prospective resident applicants; tracks all approvals and denials. * Maintains the petty cash fund, ensuring to record expenditures in the proper accounts. * Prepares bank deposit slips and deposit funds as required; makes daily bank runs as needed. * Other duties as assigned. REQUIREMENTS * High School Diploma or GED (Required) * 2 years administrative experience * 6 months previous experience using Yardi * 6 months property management office experience * Excellent written and verbal communication skills * Strong customer service skills * Excellent problem solving skills * Intermediate computer proficiency * Professional appearance REWARDING BENEFITS At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility. * Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family * Comprehensive Dental Plan * Vision Plan * Voluntary Health and Dependent Care Reimbursement Accounts * Life and Accidental Death and Dismemberment Insurance * Short and Long-Term Disability Coverage * 401(k) Plan with Sun matching contribution * Paid Parental Leave * Employee Assistance Program * Identity Theft Insurance * Legal Assistance Plan * Pet Insurance * Tuition Reimbursement program providing financial support to team members who further their formal education * Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation * Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more * Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

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