Position Summary Position is responsible for routine daily operational tasks related to aquatic operations at assigned park location under the supervision and direction of the pool manager or head lifeguard. Established policies and procedures control actions. Independent judgment is utilized when there are no available policies and procedures and errors in judgment may cause serious risk and significant liability. Incumbent will be required to exercise good judgment in the areas of aquatic safety. Incumbent will be required to make quick, concise, and correct decisions that may affect the health, safety and wellbeing of pool patrons and staff. This position will work under the supervision of the park manager, assistant park manager, pool manager and head lifeguards. Position reports to Pool Manager. Agency Summary With over a century of history advancing the value of parks, Indy Parks is committed to protecting and enhancing the community's assets for the future. We will be a leader in making Indianapolis a vibrant, happy, and healthy place to live. By providing premier greenspaces and recreation opportunities, we welcome all residents, regardless of race, gender, socio-economic status, ability, or identity, to connect to nature, to the community, and to themselves. The agency is able to do this by cultivating a productive, collaborative, and compliant work environment in order for our workforce to meet the needs of the constituents of Indianapolis and Marion County. Position Responsibilities Key Responsibilities * Lifeguards and scans assigned zone of protection * Enforces rules and performs proper rotation * Provides safety assistance, rescues, emergency actions and first aid when necessary * Monitors participants and users of the facility with the highest priority on safety and exemplary customer service * Provides the highest attention to safety for participants, self, and fellow employees * Follows all established protocol for biohazard materials * Follows all aquatic facility rules and protects self from sun exposure * Immediately reports any hazardous conditions to supervisor, including inability or scan zone due to weather or other conditions * Maintains minimum number of in-service hours required by department and meet minimum standards for both independent and internal performance audits * Maintains clean facility, grounds, pool deck and bath house facilities * Assists with accident reports, chemical level testing and reporting, water testing, program registration, maintaining class lists and swim lessons records, answering phones, communicating with the public, facility inspections and pool vacuuming * Teaches, coaches, and assists with lessons, swim team, other programs, and special events at location * Provides for the supervision and safe operation of all aquatic programs * Adheres to all Department City of Indianapolis policy and procedures * Must maintain confidentiality at all times * This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time Qualifications Minimum Job Requirements and Qualifications Ability to communicate effectively in written and oral forms. Must be customer service and people oriented. Ability to follow established procedures, policies, and protocol. Licenses/Certifications required or ability to obtain: Lifeguard License required. Water Safety Instructor desired. Candidate must be comfortable working within a diverse organization and have a fluency in and commitment to matters of equity and inclusion. Preferred Job Requirements and Qualifications High school diploma and/or equivalent preferred.