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Customer Support Engineer Job Description

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Overview

customer support engineer
24
The number of occurrences in our database.
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Customer Support Engineer provides service while simultaneously improving the overall customer service process. This job is to technically understand a company’s entire product and service offering so they can handle escalated support requests. Customer Support Engineer is empathetic, technically skilled problem solvers with a knack for digging to the root of problems and offering solutions.

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Examples of Current Open Customer Support Engineer Positions
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Avg Pay: NA
Jobs: 0
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Avg Pay: NA
Jobs: 0

Education you need to become a Customer Support Engineer

These are the most common degrees or certificates earned by Jobtrees users prior to becoming a Customer Support Engineer

There may be other required degrees or certifications needed for this job. The below info shows you the most commonly desired education level from employers when hiring for this job.

  • Master of Science (m.sc.) in Management
    The number of occurrences matches with Customer Support Engineer in our database.
    Avg. Duration:14 monthsAvg. Fees:$28,386Type:Mostly full timeView more on Studyportals
  • Bachelor of Science (b.sc.) in Chemical Engineering
    The number of occurrences matches with Customer Support Engineer in our database.
    Avg. Duration:48 monthsAvg. Fees:$35,179Type:Mostly full timeView more on Studyportals
  • Bachelor of Science (b.sc.) in Culinary Arts
    The number of occurrences matches with Customer Support Engineer in our database.
    Avg. Duration:38 monthsAvg. Fees:$17,837Type:Mostly full timeView more on Studyportals
  • Bachelor of Science (b.sc.) in Systems Science and Engineering
    The number of occurrences matches with Customer Support Engineer in our database.
    Avg. Duration:36 monthsAvg. Fees:$54,652Type:Mostly full timeView more on Studyportals
  • Master Degree in Computer and Systems Engineering
    The number of occurrences matches with Customer Support Engineer in our database.
    Avg. Duration:16 monthsAvg. Fees:$24,867Type:Mostly full timeView more on Studyportals
  • Bachelor of Science (b.sc.) in Mechanical Engineering
    The number of occurrences matches with Customer Support Engineer in our database.
    Avg. Duration:48 monthsAvg. Fees:$32,659Type:Mostly full timeView more on Studyportals
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Annual Pay Estimate for Customer Support Engineer and Other Important Info

See how many years Customer Support Engineer's are in their job, how much they make, how long it took to get there and how available this job is in terms of open positions.

3.0 years
$82K
The average years of experience in the workforce prior to having this role
2.65 years
Experienced
The average number of roles it took our users to get to this one
3
3242 out of 4016

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Career Paths for Customer Support Engineer

Find data driven insights on the path to get to this role and where it can lead

Jobs to start your career in becoming a Customer Support Engineer

These are the most common roles Jobtrees users had to start their career that eventually lead them to Customer Support Engineer. If you’re looking to get into this career these are jobs to consider to get your start. We’ve included below some current open job postings that match those roles. Click to search for more.