Agent Job Description
Overview
The Agent resolves customer service complaints by investigating problems and developing solutions. Their role is to assist with placing orders, refunds or exchanges, and maintain business relationships with clients by providing prompt and accurate service to promote customer loyalty. Their responsibilities are to prepare reports, maintain historical records, mentor team members to ensure performance goals are met, and inform customers about various products .
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Education you need to become an Agent
These are the most common degrees or certificates earned by Jobtrees users prior to becoming an Agent
There may be other required degrees or certifications needed for this job. The below info shows you the most commonly desired education level from employers when hiring for this job.
- Bachelor of Business Administration (b.b.a.)
- Bachelor of Arts (b.a.) in Physics Education
- Bachelor Degree in Business
Annual Pay Estimate for Agent and Other Important Info
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Career Paths for Agent
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