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Customer Success Director Job Description

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Overview

customer success director
15
The number of occurrences in our database.
Use your resume to evaluate your fit with this role

The Customer Success Director leads customer success managers, and ensures they are trained to provide superior support to their client base. Their role is to have a deep knowledge of their client's business aspirations and success criteria in order to provide support with additional products. Their responsibilities are to build and foster professional relationship with all clients on all contact levels, consult with customers on a regular basis to ensure business well-being, act as a liaison between the customer and other teams to prioritize issues or take feedback, and present customers with better opportunities.

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Examples of Current Open Customer Success Director Positions
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indeedImg
Avg Pay: $78K
Jobs: 0
glassdoor
Avg Pay: $179K
Jobs: 36,199

Education you need to become a Customer Success Director

These are the most common degrees or certificates earned by Jobtrees users prior to becoming a Customer Success Director

There may be other required degrees or certifications needed for this job. The below info shows you the most commonly desired education level from employers when hiring for this job.

  • Bachelor of Science (b.sc.) in Computer Science
    The number of occurrences matches with Customer Success Director in our database.
    Avg. Duration:48 monthsAvg. Fees:$32,594Type:Mostly full timeView more on Studyportals
  • Master Degree in Computer Science
    The number of occurrences matches with Customer Success Director in our database.
    Avg. Duration:16 monthsAvg. Fees:$25,770Type:Mostly full timeView more on Studyportals
  • Master of Business Administration (M.B.A) in General Management
    The number of occurrences matches with Customer Success Director in our database.
    Avg. Duration:16 monthsAvg. Fees:$31,451Type:Mostly full timeView more on Studyportals
  • Master Degree in Computer and Systems Engineering
    The number of occurrences matches with Customer Success Director in our database.
    Avg. Duration:16 monthsAvg. Fees:$24,867Type:Mostly full timeView more on Studyportals
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Annual Pay Estimate for Customer Success Director and Other Important Info

See how many years Customer Success Director's are in their job, how much they make, how long it took to get there and how available this job is in terms of open positions.

2.3 years
$129K
The average years of experience in the workforce prior to having this role
2.02 years
Senior
The average number of roles it took our users to get to this one
4
749 out of 4016

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Career Paths for Customer Success Director

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Jobs to start your career in becoming a Customer Success Director

These are the most common roles Jobtrees users had to start their career that eventually lead them to Customer Success Director. If you’re looking to get into this career these are jobs to consider to get your start. We’ve included below some current open job postings that match those roles. Click to search for more.