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Support Engineer Job Description

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Overview

support engineer
107
The number of occurrences in our database.
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Support engineers (also known as customer support engineers, and technical support engineers) assist customers with product questions and concerns. Support engineers are experts in a company's products, and help customers when they have problems with the product, and if possible help the customer customize the product. They help customers work through technical or functional product difficulties, maintain procedural documents and reports, create knowledge articles for recurring and known issues, communicate with end users, prioritize customer issues, take preventive action, and ensure production is working smoothly.

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Examples of Current Open Support Engineer Positions
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indeedImg
Avg Pay: $81K
Jobs: 0
glassdoor
Avg Pay: $77K
Jobs: 95,899

Education you need to become a Support Engineer

These are the most common degrees or certificates earned by Jobtrees users prior to becoming a Support Engineer

There may be other required degrees or certifications needed for this job. The below info shows you the most commonly desired education level from employers when hiring for this job.

  • Bachelor of Science (b.sc.) in Mechanical Engineering
    The number of occurrences matches with Support Engineer in our database.
    Avg. Duration:48 monthsAvg. Fees:$32,659Type:Mostly full timeView more on Studyportals
  • Bachelor of Science (b.sc.) in Computer Science
    The number of occurrences matches with Support Engineer in our database.
    Avg. Duration:48 monthsAvg. Fees:$32,594Type:Mostly full timeView more on Studyportals
  • Bachelor of Arts (b.a.) in Physics Education
    The number of occurrences matches with Support Engineer in our database.
    Avg. Duration:48 monthsAvg. Fees:$28,739Type:Mostly full timeView more on Studyportals
  • Bachelor of Engineering (b.eng.) in Computer Engineering Technology
    The number of occurrences matches with Support Engineer in our database.
    Avg. Duration:48 monthsAvg. Fees:$16,650Type:Mostly full timeView more on Studyportals
  • Bachelor of Science (b.sc.) in Chemical Engineering
    The number of occurrences matches with Support Engineer in our database.
    Avg. Duration:48 monthsAvg. Fees:$35,179Type:Mostly full timeView more on Studyportals
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Annual Pay Estimate for Support Engineer and Other Important Info

See how many years Support Engineer's are in their job, how much they make, how long it took to get there and how available this job is in terms of open positions.

3.9 years
$79K
The average years of experience in the workforce prior to having this role
3.36 years
Mixed
The average number of roles it took our users to get to this one
3
302 out of 4012

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Career Paths for Support Engineer

Find data driven insights on the path to get to this role and where it can lead

Jobs to start your career in becoming a Support Engineer

These are the most common roles Jobtrees users had to start their career that eventually lead them to Support Engineer. If you’re looking to get into this career these are jobs to consider to get your start. We’ve included below some current open job postings that match those roles. Click to search for more.