Services Officer Job Description
Overview
A Services Officer answers customer questions through online chats, email or phone calls. Their role is to provide exceptional customer service, resolve customer queries, and escalate problems to the appropriate support teams. Their responsibilities are providing general customer support, updating customer records after each interaction, and assisting the sales team in boosting sales and performance.
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Education you need to become a Services Officer
These are the most common degrees or certificates earned by Jobtrees users prior to becoming a Services Officer
There may be other required degrees or certifications needed for this job. The below info shows you the most commonly desired education level from employers when hiring for this job.
- Bachelor of Science (b.sc.) in Criminal Justice Administration
- Bachelor Degree in Public Affairs
- Associate Degree in Criminal Justice
- Master Degree in Social Work
Annual Pay Estimate for Services Officer and Other Important Info
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Career Paths for Services Officer
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